I went to Planet Snoopy Grill on Opening Day, flashed my platinum card and asked for a souvenir cup. I was charged $16. I asked,"Even with a PASS, there's no discount???" Nope. Now they're being advertised at $10.99. Does anybody know why they would charge me $16 for one souvenir cup? Plus as we were leaving and getting refill elsewhere, we were informed that we should have been given a bracelet for our all day refill. Frustrating.