I agree it has been changed and not been run well from the beginning and I hope they get is sorted out and it gets better. With that said to me and my wife it is worth it. I feel we are getting out monies worth. Our home park is Kings Island and we have also been to Carowinds, Kings Dominion, Michigan's adventure and Cedar Point and going back to Carowinds and Kings Dominion in the fall. the preferred parking, 15% off, 2 free bring a friends per pass, we have used these, and the VIP lounge is worth it to us. Could it be better, sure it could, but in the end it is worth it to us, and we will be reupping next year for the Prestige plus passes. I personally think people complain to much about every little thing....just go enjoy the park and have fun and leave all the negativity behind and have fune!!