I mentioned some of this same info in another thread...but I called them as a friendly FYI to let them know my experiences w/ the very slow food service last year. If they don't know something is wrong they can't fix it. Anyways, I was assured that they are aware of the issue & they have new mgmt in food service who are working to correct it. I hate to say this but I will believe it when I see it. I was discussing this issue w/ my mom & dad and they wondered if mgmt was telling the employees to work slower so that people will get out of line so they don't have to serve as much food. Either way, people need to be held accountable. Whether it is food service mgmt holding the workers accountable Cedar Fair for holding mgmt accountable. Something has to happen. I would've bought the refill bottle this year but they go through the same line as food orders. Imo, it would help GREATLY to make a separate line for drinks in all restaurants. Also, the more complaints they get, the more likely they are to respond. :-)
Annnnd, I wondered even if mgmt was telling the employees to work slower so that people will have to wait longer & get out of line...because if that happens less food is served.