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Phil DeLong

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Everything posted by Phil DeLong

  1. I worded my response to you a little strongly so I apologize for that, but nope, I wasn't that person. Though I will say, as we were headed out, the one of the scrolling signs finally said that The Vortex was down, but at that point, we had confirmed through fb and twitter that the amount of rides shut down were far larger that just that single one, so it was still pretty frustrating that they were so far behind in keeping people updated. I've never been opening day, so maybe I should've done my research. Unfortunately I didn't, and it was just a horribly disappointing experience because of it.
  2. Agreed. Fortunately our tickets are good for any one day in the 2011 season and we stopped when we realized everything was broken, but I feel bad for the people with specific day tickets or that entered the park only to learn nothing was working. I don't think that the park has any publicly-available tickets that are good only a specific day. You saw exactly what I assumed there would be - prior notice of the closed attractions on signs outside the park - and decided to turn around as a result. Others certainly had the same opportunity, but were caught up in the hooplah of opening day. I don't blame them. Plus, it was the same last year, and the year before that, and likely will be the same next near. When the ride operator's first encounter with throughput, operations, mechanics, and rider organization is the park's opening day... You get exactly what you'd expect. My mistake, I guess I'm not a park expert, I thought there were some specific day tickets. As for prior notice, I haven no idea what you're talking about, besides the fact you're putting words in my mouth. The "prior notice" I got was from people complaining through social media, the staff was incredibly useless.
  3. Agreed. Fortunately our tickets are good for any one day in the 2011 season and we stopped when we realized everything was broken, but I feel bad for the people with specific day tickets or that entered the park only to learn nothing was working.
  4. No, it shouldn't. They had two extra weeks and still looked completely unprepared and unprofessional. I feel sorry for anyone who drove a long way or paid money for that disaster. My girlfriend and I were two of those unfortunate people, but on the up side of things. On the up side, we checked the web when we noticed none of the rides were running and managed to get out of there with our tickets and spent a nice day at the Kenwood Town Centre. None of the employees had any idea what was going on. As we were walking up to the ticket gates, 3 separate employees told us everything was running normally, then we hop on the forums and twitter to see all of the disappointed customers saying the exact opposite. The breakdown in communication at the park was the most pathetic part.
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