Yes i filed a report the very second i noticed it. the security that i talked to yesterday(Monday) told me that they just now looked at it. Im sorry but i would think they would have been looking at them right away. and of course they say Im not allowed to look at them. i have taken care of our phones. did not think about putting the findmyphone app on there but will go back to Verizon and see if we can still do that.