Thabto Posted May 21, 2017 Share Posted May 21, 2017 Today I was in a little bit of a hurry and didn't check the shirt size before I bought it. I got an L instead of an XL. Would the park be able to do anything if I contacted them? I'm 4 hours away and won't be back soon. I hung onto the receipt. I know I'm most likely SOL. It fits but it's a little tight. 1 Quote Link to comment Share on other sites More sharing options...
malem Posted May 22, 2017 Share Posted May 22, 2017 Your best bet is to call the park. I don't see why an exchange wouldn't be possible, assuming you have the shirt in unworn condition (with all tags, etc) and the receipt. Doing an exchange without returning to the park may be a challenge, as they don't typically ship merchandise. Let us know what they say. 1 Quote Link to comment Share on other sites More sharing options...
Thabto Posted May 22, 2017 Author Share Posted May 22, 2017 I just contacted the park. They took my name and number and they said someone from that department will be in touch with me. Quote Link to comment Share on other sites More sharing options...
jbum123 Posted May 22, 2017 Share Posted May 22, 2017 My wife did the opposite. Bought a XL when I needed a large. Had no issues swapping with the receipt. Quote Link to comment Share on other sites More sharing options...
Thabto Posted May 27, 2017 Author Share Posted May 27, 2017 Just a little while ago, I got a call from Robin Igney, the mechandise supervisor who offered to ship me a replacement as soon as I send mine back. I never expected them to do that! A++ customer service from Kings Island! 9 Quote Link to comment Share on other sites More sharing options...
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