Yeah. It seems like, for every shining review I hear about KI's food, I hear five negative ones. If KI's food were cheap, I wouldn't be as disappointed. But, when a burger costs over $8, I would expect at least decent customer service. I've gotten better service at a hole-in-the-wall rundown restaurant than I got at I-Street's Skyline. Not to say that it never has good service, but it didn't today. We got cups of water with cheese and chilli in them, and had to go nag the employees to get another box of forks out. Oh, and I got yelled at for taking two packets of hot sauce.