I sent an e-mail on Sunday night about not getting a 10K medal along with a few other complaints. I got this reply this morning.
"Run Wild Racing found The Beast 10K medals after the event, which we assumed would be the case, so your medal will go out in the mail tomorrow (Tuesday) to the address you have given."
"Thank you for your participation, support and patience as it is greatly appreciated. We are very sorry that you did not receive this medal yesterday; we hope you had a great day at the park and hope to see you at future Run Wild Racing events."
I was farther back in the course so they were directing people at the 5K/10K split and I was able to follow the course with the help of other runners who already finished so I wasn't looking for any kind of refund. Just my medal so I am happy.