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Is it a Perk, A half Perk OR ?


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On Sunday August 13th , 2006; My family and I decided to take advantage of some of our Gold Club Perks but afterwards we wondered, was it really a Perk or just a half heartened try. I'll explain, Boomerang Bay was to open at 10am with attractions opening also at 10am for Gold Club members, well they were running on a VERY limited staff the lines were short but it took a very long time to get on. Most of the employees seemed to be working on the slowest speed possible. At Snowy River I was surprised at how many people were complaining at how slow the line was going and how the pour guy at the top was working. I counted on a average of one tube going down every 50-60 seconds. I can point to several other attractions in the Water Park that was going similarly but its not the point I'm trying to make, so bare with me please.

Then Later in the day around 7:15pm we were by the Central Grill and decided to take advantage of (I say take advantage very loosely) another Gold Club Perk and get the Family Meal Deal. Well lots of workers inside the Grill and a lot of them outside working as well, but only one window open and 8 or 9 families waiting in line so we decided we would come back later. So at 8pm when we went back it was closed and the park doesn't close till 10pm, So no Family Deal for us because its the only one offered during August. So my question is:

:

Are they really Perks if they are given a half heartened effort?

Before anybody thinks I'm being to negative, I would only remind them that I have given a lot of praise to employees and to the park itself when they earned it. I know short staff and all but I don't think right before you announce the 2007 season pass plans they should be putting half hearten effort into the perks. I don't always know what goes on behind the scenes or privileged to know, but all I see as a guest and at the time is a cut back or a care less attitude of a Perk.

It didn't ruin our day or dampen it, and we had a great time still the same.

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