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  1. My point that I was making was all about the app. https://www.visitkingsisland.com/online-fun/free-mobile-app I didn't know there was one, but now that I do, I noticed not one single person has ever reviewed it. So don't you all think that perhaps someone should get on camera and walk around the park filming themselves using it and make a video review of the app, to tell... 1. if it is possible to search food locations by all food items available in the park? 2. if it is possible to see allergy and dietary information with all foods listed? 3. if food locations show wait times? How could you all love Kings Island so much, and not do a video review of their app? That's just a huge slap in the face to Kings Island. Someone needs to review their app while in the park and on video!!! My guess, is that they probably made their app all about the rides and not about the food, but I think food should be its most important use, as the food options confuse the guests the most. If someone makes a video reviewing their app, title it "Kings Island Mobile App Review".
  2. And water fountains have been increased in recent years, many with a touchless water bottle refill to encourage you to bring an empty bottle to fill. You have clearly identified that it has been 3 years since you have been at the park. Your data point of reference is no longer valid and comments are not helpful to this topic. I think you are simply trolling at this point... Are you saying that my concern and interest is not valid, just because I have not recently been to the park in a few years? I should remind you, that this thread is to add our suggestions on how KI food service could change to speed the queue lines faster. This is not a employees need more training, need better food, or a general food service bashing area. The idea is how can we make realistic and reasonable suggestions to improve food service from a park visitor perspective. Since I attended Kings Island, probably longer than most others in this thread, and seeing how food service doesn't really ever change all that much, then I think I can give valuable and important feedback. After all, history usually repeats, and anyone can be a visionary with a great idea. Actually, the simple fact I haven't been to Kings Island in a few years is a reflection of Kings Island losing valuable guests that used to attend more often and spend more money that is now no longer present. However, since attendance is up, I guess our recession hasn't affected Kings Island yet that bad. Terp actually got me interested in this topic when they said everything has changed, but now they and everyone else is teasing me by not giving me all the details. Also, I'm shocked that everyone skipped right over my first post on page 6 where I gave the best and most important suggestions for food service improvements. All I got from everyone was that things have changed, but no one said exactly what and my great ideas were completely skipped. Also, I read every post.
  3. No. Not in Ohio. Terp, who is not engaged in the private practice of law in Ohio, Maryland, the District of Columbia or any United State. There is no legal advice intended for a particular client herein. Consult a competent attorney in the relevant jurisdiction if you have, or think you may have, a legal problem. Water law is a specialty of practice, yet different than here. This is a disclaimer. Back in the early 90's and all the way back to the 70's, Kings Island used to have water fountains everywhere, especially all the way up and down Coney Mall, in the center where the benches are. Paramount had them taken out, for what many believed was a reason to encourage drink sales, though there could have been other reasons. If you have a cup, just get water refills at the water fountains that are still outside of every restroom in the park. Ice melts quickly, and food places have limited ice because off all they sell. Sometimes, they will give you ice, and sometimes they will give you ice water, but being a business, they can't afford to give out cups, even if they are cheap cups. On very hot humid days, when the news will put out heat stroke alerts, Kings Island is very good at making sure every employee constantly gives out free water to everyone, and on those days, they will usually have cups of ice water lined all the way up and down their food counters for people to just walk up and grab. I even recall them having supervisors walking around with coolers of ice water for employees and I think they had some food service employees walk around with coolers of ice water for guests. Now the park does sell bottled water, and that has to always be sold, because it is bottled, which makes it like any other bottled drink in a vending machine, and those all cost money. As for food establishments giving out faucet water? I didn't think any could sell faucet water, and one restaurant owner told me a long time ago that they couldn't charge for faucet water because doing so could cause legal problems if someone was dying and needed faucet water to live. In that situation, forcing someone to pay for faucet water, or just to have money on them, to save their life, that could seriously hurt a business. Yet, I worked at one place before where everyone always wanted free water, and handing out all the free cups was hurting the business, so the manager started charging 15 cents for each cup, which didn't refuse the water, and also encouraged people to reuse cups. Now, I have also seen establishments that were so bad, no one ever got anything from them, and those that did, only asked for water. So since those places were about to lose all of their employees and go out of business, they would charge about $1 to $4 for one small cup of ice water. So when you see that behavior happen in any food service environment, watch out, it means they are on shaky ground and can't maintain any good qualities that a business should have.
  4. Actually, that law only applies to hiring employees and sexual solicitation. I had actually attempted to sue many work places over the sexist stereotype discrimination that they enforce on their employees, and after talking with lawyers and other professionals offered by the government, they told me that all workplaces are allowed to be sexist with sexual stereotypes and to sexual discriminate with their employees all they want. Kings Island even has a picture in their employee handbook, showing a male and a female, and pretty much says, this is what a male looks like, and this is what a female looks like. THAT IS SEXIST, A SEXUAL STEREOTYPE, AND IS SEXUAL DISCRIMINATION. My book might be a little old, but why don't you try turning to page 10.
  5. Oh........... I just thought Cedar Fair was the best owners for the park, as they did so much to restore the park, and they have done so much. Perhaps this isn't a park issue at all. It could be the economy, as we are tail spinning into the worst recession ever. Has anyone looked at guest attendance records for the last few years, to see if they see any patterns?
  6. Well, when you got a whole pizza before, you always got it in a pizza box, but now it is only if you are taking it out of the park. So it is still much better than before. Before, every trash can would be stuffed with several pizza boxes, and then no one had anywhere to put trash.
  7. Wow, I just didn't think that much would have changed in such a short amount of time.
  8. It seems to be in certain locations, but not all locations yet. http://www.todaysdietitian.com/newarchives/090114p18.shtml Since it is just the right thing to do, appeals to the general public, shows the public that they would actually care about their customers/guests, and would be preventing deaths, then I don't see why any place would resist or try to fight it. So there should be laws in every city, and if a business does not comply, they should be humiliated on the news and get a good lecture about how to properly run a business. You know, I forgot something though. Kings Island is still sexist, telling their male employees that they must cut their hair short. They are not the only ones though. I looked into many businesses in the area that practiced the same sexist behavior with their employees. Steak N Shake says that only women should be waiters and that they aren't good enough to work in their kitchens. Turns out, there is no law to prevent businesses from forcing sexist stereotypes onto their employees. Last time I checked, California was the only place that does not allow sexist stereotype discrimination to be forced upon employees.
  9. This also. When I walk into a fast-food joint and don't know what I want, I won't step up to the register until I have determined my entire order. If there are other people behind me when it becomes my turn, I will wave the next party in front of me repeatedly until I'm ready to order, otherwise, I'll inform the cashier that I'm not ready and will need a few minutes, so that they can go do other things (assist with drive-through, etc.) while I think. And if there's a new promotional item on the menu that I might be interested in but I'm not sure about, I won't go up to place my order until I know what questions I have about it, which answers to those questions will lead to me ordering it, and what my backup choice is otherwise. Why can't other people do this? To basically summarize this complaints in this thread as I see them, it seems like the poor food service is partly (some) customers' fault, partly the employees' fault, and partly management's fault. As there's little the park can do about speeding up the customers, and many of the issues with employees appear to stem from being poorly managed, management is the root of the problem here and is where the real fixes need to happen. Speaking from all years before 2013, I would just like to add that I've always seen how effectively all of the pizza locations and especially The Festhaus have always juggled their lines to keep them moving quickly and efficiently. For example, if they were out of something, like cheese pizza, or even multiple food options, they would quickly break the line up and ask people in the line to skip ahead if they are not waiting for a food item that isn't currently available. I think they had it easier when all they had was cheese or pepperoni pizza, by the slice or as a whole. Now they have a sausage option, bread sticks and cheese sticks, and even slices with or without sticks. I'm not sure how long the bread and cheese stick option has been around, but I don't recall it being around in the early 90's. So could it be that adding more food options possibly made ordering worse? Personally, I think they should go back to less food options. They can then make it faster, and move the lines faster. Used to, every whole pizza would be given in a large cardboard pizza box, and those cardboard pizza boxes were a nightmare for the park, and that is what first got the park to consider recycling and doing away with the cardboard pizza boxes. So I do consider that a huge improvement for the food service department.
  10. By law, if a customer/guest asks for such information, then the place of business must provide all allergy information, or they can be sued. It's only after they provide all allergy information, that they would no longer be liable.
  11. That's what I've been waiting for Kings Island to do for what seems like forever. The most Kings Island ever came to doing something like that was just posting a few sentences telling park guests to go to Guest Services, and then they never had any food information, so they stopped telling people to go to Guest Services for food information. It would be cool though if there was a Food App that allowed you to search by food item and then showed you all locations along with allergy and dietary information.
  12. So they have all of their food and drink options listed on their website and in a brochure and in an App, where all park guests can easily and quickly find what food options they want, where to get them at, and don't need to ask any employees about foods regarding food allergies or special dietary needs? Please, show me, because I haven't seen any of that yet.
  13. I'm going to go back and read every post in this topic, but I just wanted to post this real quick while it is fresh in my mind. Kings Island has no food menu brochure for park guests, and THEY NEED ONE! AND EVERYONE HAS BEEN WANTING ONE FOREVER!!!!! Now when I asked management in the past about why they don't and never had one, I never got a straight answer. The replies were always guesses and assumptions, like it must be because not all of the food places are always available, or certain foods may run out from time to time, or they may add food options from time to time that are last minute decisions and may only last a few days. This poses real problems for people with food allergies or health issues. However, the website and brochures have always told guests to simply go to Guest Services for a list of what to eat, but when I went to Guest Services, they had no list of food in the park, and they were unable to provide me with a list for any kind of foods at all. This is why I made my Vegetarian KI Food Menu which is not 100% accurate and may have some mistakes. Now, it looks like any mention of special dietary needs or food allergy information for park guests, has all been completely removed. So, before, they all said "go to Guest Services", and now they don't say anything at all. So, imagine for a moment, that every food place in KI was listed in a special KI Food Brochure and in a special KI Food App, and in those you could quickly identify what is safe for certain food allergies and for different kinds of special dietary needs. The App should not let anyone make a food order in advance, because the food service people stay constantly busy and doing that would not make it any faster. The food is already made as fast as it can be made, and people are already grabbing it all as soon as it is made, so pre-ordering food would be a huge step backwards and would only cause more problems. The App would however be great for deciding what to eat and where, so everyone has their orders ready when they are asked what they want. The App could also give a live time report of how busy certain food places are, so the food places with no wait times get more guests. Kings Island Management could also have the App work for them, to allow guests to give food and dinning reviews after they make a food purchase or it could ask them if they have any suggestions to make about that specific location they got their food at, where they could have gotten what they wanted easier and/or quicker. This way if a certain food location needs to be improved to help more people to get their food faster, detailed feedback can be given to a specific location.
  14. Is it possible that they could be expanding Rivertown, so that whatever they are building will be further back where they can build more rides later? When the park built Top Gun (aka Flight Deck/The Bat), they had to extend Action Zone really far back just for that ride, where they later added other rides. Same thing when they built Outer Limits Flight of Fear, they had to build that whole new area behind The Racers where they also added more stuff later. I really don't see much room in Rivertown at all, and it needs to expand. If they don't expand it now, then it seems it might run out of room to add more rides later. I think they are expanding Rivertown, but the ride they are adding, I still don't know what it could be. Update: Something I just thought of, if they are expanding Rivertown further back, then Whitewater Canyon could have a new shorter entrance and exit than what it is now, and the bridges that are apart of Whitewater Canyons entrance and exit now (with the bridges over the railroad tracks) could become paths to get to the new expanded section of Rivertown.
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