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Having some trouble!


indianapolisman
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Ok I'm set to go made plans with another forum member and received my confirmation email from KI about the auction.

THEN THIS HAPPENS AT 4:00pm TODAY.

Dear Valued Customer,

Please note that you may have accidentally received an email recently notifying you that you were one of the high bidders for this Saturday’s Diamondback First Rider Auction. Unfortunately, after looking through our records and receiving calls from fellow bidders we noticed that the congratulatory email was sent to more people than it was originally intended for. Thank you for your participation in our auction. However, with the overwhelming response your bid was greatly appreciated but did not qualify for the first ride opportunity. Therefore, your credit card will not be charged for the donation amount you specified and you will not need to check in by 7am at Kings Island. Please do not hesitate to contact us with any questions or concerns at 513-754-5430. Thank you for your understanding.

Don’t forget if you are a Gold Pass or Platinum Pass holder Kings Island will offer early rides on Diamondback beginning at 9am.

Sincerely,

Kings Island Staff

This after I called repeatedly with no answers just a disconnection. I gotta know what's going on. Plans have been made plans have been cancelled.

Now the park lines are closed.

What can I do????? :(

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Don't know but I can see on the official Diamondback Auction Board that you are still above the yellow line so I can see how you received one of those congratulatory e-mails, but not sure now if you gotten the last retractable Diamondback e-mails maybe that was in error. I hope you can get a hold of somebody soon, I know you have made a lot of changes to make this trip work. Good Luck

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You can get back to Diamondback to get in line to ride at 9 o'clock with a gold or platinum pass, or buy a ticket and get back to Diamondback to get in line to ride at 10 o'clock.

As amended by the Terpster.

Got no problem with that. But I have cancelled a rental car$$. Invited someone to join me in the auction whom i'm riding with.

Just hoping this reaches the eyes of the beholder. ;)

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Today I missed the call while I was at work. I ran back to the back room, called back and told them I was at work, and they asked what a good time to call back would be. I said after 3.

It is now 6:30 pm, and I didn't get a call back. I hope I don't miss the call (again) tomorrow while I'm working, and I certainly hope it won't be too late if I call back after 3 pm.

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