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Cedar Point adding Quaker Steak and Lube next to Castaway Bay


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^ Castaway Bay (attached to this restaurant) is open year-round, and guests of that resort need to eat. With Sandusky being dead in the off-season, the hotel restaurant might be more important.

The announcement stated that TGI Friday's will close January 1 for construction of the new restaurant, so it apparently was open in the off-season.

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This reminds me of another place in Louisville called Roosters. It was the worst parts of the other three places all combined. We actuallly left mad. The sauce was basically butter water. The waitress was shocked that we thought the food was terrible.

It amazes me that so many places cannot properly prepare such a simple food item.

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I love Roosters! In my opinion, it is one of the best places to get wings. I have two within 20-30 minutes from each other depending on traffic, within reach of my house. The one specifically in my town, sucks. The food is typically undercooked and the building is way to small for that type of restaurant. I have two screen shots of the building from Google Maps to share with you.

The first is from the front of the building.
roosterslanc_zps4d8ac023.png

Some of you may recognize the style of the building from Frisch's Big Boy. This was Frisch's up until the early 90s. The building was converted from the Frisch's style "diner" to a casual wing joint. As you can see the building is not very wide at all.

The second screen shot is looking at the side of the restaurant.
roosterslancside_zps52db69e6.png
The actual seating of the restaurant goes as deep as the out door patio does, to the left of this screenshot. Inside of the restaurant, they have a bar in the main (and only room). A restroom is located on the opposite side of the building, one in each entrance (two entrances, meeting in a common area, that meets a glass door to the main room). A small waiting area is located inside the main room. When seated you are asked to follow the server between tables that are so close that you have to turn to the side to walk through to your table. Seating Capacity, I guesstimate is around 120, which isn't terribly low, but in such a small restaurant, it is hard to have a conversation with the people at your table with the noise of the music playing on the system, the bar crowd talking (usually inebriated) and on top of the multiple TVs in the building. I've only been this location once on a weekend and I will never go back.

We recently found the other location and it is located inside of a strip mall. There are 4 areas for seating plus a bar that isn't right up against any of the other sections. This location is incredibly open and quiet, even when major NFL games are happening on Sundays (we usually visit after church and the place is usually busy). The food is always hot and fresh. The wings are always well covered in sauce that is never watered down or "buttery." The service is absolutely amazing and we continue to visit every couple of weeks.


As far as Quaker Steak and Lube. I have never ate at a location, but have been in one. Inside and outside of the building was visually impressive. Very busy but it allowed for me to look at multiple things and not get bored with what I was looking at. However, we sat down after being told to find a seat wherever you like, we looked at the menus on the table. The descriptions left both myself and my friend with tons of questions. After about 20 minutes of never being acknowledge by the wait staff, although they had passed us numerous times, we never spoke with a Quaker Steak and Lube employee other than the one telling us to find our seat. I was incredibly disappointed, because they weren't terribly busy. We decided to just go ahead and leave. I had really looked forward to trying them out, but didn't get the chance to that evening. I haven't been to a Quaker Steak and Lube since....of course there isn't one too incredibly close to me either. Maybe one day I will.

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Two things about that first location:

--Undercooked and chicken. A VERY dangerous combination. No thank you. Ever.

--Fire. The situation you described is a fire evacuation nightmare. I grew up in the state that had the Beverly Hills Supper Club fire. My next door neighbors died in it. All told, three dozen people from my home town, nearly all my parents' age, died. I had six friends who lost one or both parents when they were 15 or 16.

Senior management of this restaurant company apparently tolerates both food prep issues, and, more seriously, life safety issues. There is no way they don't know. If they don't know, what a poorly run company it must be.

I just crossed that company off my list of places I will patronize. Such apparent disregard is not something I want to subsidize.

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I don't know if I'd cross the entire company off your list to patronize. Just that specific location. I am not planning to go back to that location until I've heard better from it, or it moves to a different location in town.

The one we recently found, absolutely wonderful in service, building and in food quality (not listed in any particular order). I also typically look at reviews of restaurants before I go into somewhere new. If they have one or two little complaints, it's usually people who made their visit bad by their attitude, unwillingness to acknowledge that the customer isn't always right or just want something free. If the good out weighs the bad, I'm game for going. If it's the opposite, I won't go.

I'd say give them a try Terpy! Just check out the reviews of a location that you possibly may visit first! :)

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Nope. Any franchised company is only as good as its worst location. If McDonald's had a location in, say, Arkansas that poisoned 324 people, the business overall would be affected. See China and KFC. If the location continued to operate as a McDonald's with no changes, I'd stop going to any McDonald's.

Life safety and food safety are franchisor responsibilities, too. It's apparent Roosters does not adequately supervise its franchisees.

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Well the McDonalds in Germantown(?) off of route 4 just south of Dayton has flies and bugs all over. They are in the pop machines, there are fly catchers through out the restaurant. Disgusting

Not to mention the Arby's in Cambridge Ohio had ants in the pop lines and moths in the ice buckets. The Arby's near Princeton road uses a floor broom to clean the slicer.

Every single franchise restaurant has bad locations....

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