Magenta Lizard Posted June 16, 2016 Posted June 16, 2016 Edit: Never mind, he fixed his problem 1 Quote
malem Posted June 16, 2016 Posted June 16, 2016 If he hasn't already, he should activate his account by clicking the link in the e-mail that was sent when he signed up. If his password doesn't work, or if he never got that e-mail, he should use the "Forgot my password" link to reset his password. Once the password is reset, he should be able to log in. If he doesn't receive the confirmation or password reset e-mail, there may be an issue with his spam filter or e-mail provider. He should be sure to check the spam/promotions folder in his e-mail, if applicable. 2 Quote
Magenta Lizard Posted June 16, 2016 Author Posted June 16, 2016 It turned out he was putting in his email rather than his username when he tried to log in. 1 Quote
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