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SonofBaconator

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Posts posted by SonofBaconator

  1. 10 hours ago, Tr0y said:

    That is probably the reason why Chad asked her to DM him instead of him publicly replying.

    I think he should still be the one to DM since the person is asking a question as opposed to him asking them to DM him. It just sounds a bit nicer.

    • Like 3
  2. Twitter is a weird beast- anyone can tweet anyone at anytime. Don used his Twitter to promote park content so people would naturally expect the same for Chad. People are going to go directly to him because it’s so easy to tweet at someone (unless of course they’re blocked.)

    If Chad doesn’t want to directly answer questions on Twitter I think it might be appropriate to DM the questioning party the “contact us” link, or at least reply to the tweet and say “please direct all questions to the ‘contact us’ page on our website.”

    • Like 2
  3. On 7/21/2023 at 3:10 PM, SonofBaconator said:

    For example, I’d put the trains on a timetable so you can know what time to expect them.

    Being the nerd I am, I worked out a timetable where a single train makes 3 round-trips an hour assuming the water park is open:

    I watched the webcams and timed the trains. If the time table is correct, to maximize efficiency, a train can do 3 full trips an hour leaving Rivertown at :00, :20, & :40 of every hour which includes the wait in Soak City.

    5AAF059A-F82E-4DF5-B4B5-2593EBF17F81.jpeg

    Two train operations would allow for a combined 6 trips an hour with the second train leaving Rivertown at :10, :30, & :50 of every hour.

    This probably would never happen but it would be absolutely awesome if it ran on an organized time table for the busy hours.

    • Like 3
  4. 21 minutes ago, Pagoda Gift Shop said:

    I don't get why he wouldn't just DM the person instead of publicly replying to the tweet.  Especially since he was just asking her to DM him anyway.

    Right? All that’s doing is making people wonder why he’s asking her to DM him. He could’ve easily DM’d her and wouldn’t make it weird.

    • Like 4
  5. I’ve been having some additional thoughts on the communication situation. When people reach out to Chad on his personal Twitter, he doesn’t necessarily need to respond and has the ability to block whoever he wants- corporate isn’t in control of his personal Twitter….
     

    …..That being said, he does make park related tweets and it’s well known who he is and what his position is- he should want to answer questions. Also it’s not a good look to block people who are asking simple questions. With regards to the “DM me” issue, I’ve tweeted at companies before with inquiries and they either answered them right then and there or they would DM me, not the other way around. When you tell people to DM you, you’re making them to ask the same question in private. If they don’t send you a DM, then you don’t have to be bothered answering their questions. 

    • Like 1
  6. 4 hours ago, PKIDelirium said:

    I know the subject is a dead horse but I’d be okay with a clear-the-park method if it was being done to uncover and set up the edgier theming and whatnot.

    I agree, I’m not a current fan of the overlap. I liked when the Great Pumpkin Fest was in Soak City because parents could enter and exit through the waterpark and avoid the chance of running into monsters all together. Only problem was, they’d still need to walk or take the train to the main park if their kids wanted to ride things since the water park only featured select Halloween activities.

  7. 1 minute ago, CoastersRZ said:

    Agreed.  It would be a little better if there was signage communicating this stuff to the guests.  I mean, I remember when all rides used to be open all the hours the park was open.  Just makes for a less enjoyable experience.  Certainly doesn`t seem like they are making memories worth repeating.  Wait, that might be the wrong park/chain...

    To me, it just seems….effortless- effortless from those who make the final decisions on things, effortless from those who are meant to build up the bridges of communication instead of burning them down.

    Its irritating because there are people who genuinely care about the status of the park and it’s assets. 

    • Like 3
  8. @CoastersRZ my family and I went today and I would have to agree with what you said. It’s like they don’t want to communicate certain things closing early like the train and the drink stands out of fear that people will leave early or not show up at all. 

    • Like 2
  9. 18 minutes ago, jsus said:

    That's exactly what it means.  Or, I want to make it look like I'm willing to discuss your concern, but in a way that nobody can tell that I'm really just blowing you off.  Seen that too many times.

    If someone has a concern that requires some discretion or privacy, sure, take it into a private conversation.  Otherwise, just answer the question, even if it's just PR spin that doesn't really address the concern..  Looks better that way, anyway.

    Right? What’s Chad going to tell Amanda in a DM that can’t be shared publicly? Is Chad going to share corporate secrets that answers her questions? Of course not. So what’s so difficult about answering a question that could benefit a lot of people?

    I’ll attempt to answer her question:

    ”I apologize for the inconvenience. We’ve implemented new operating policies which includes the early closure of some rides. If you have any further questions visit the ‘contact us’ park of our website: visitkingsisland.com”

    This response answered her question, displayed empathy, and kept things short with the offer for the guest to follow up on the park’s website if she has any further questions or complaints.

    • Like 1
  10. 30 minutes ago, Orion-XL200 said:

    My boss would flip if I did this as part of the marketing/communications team. 

    If I recall correctly, when Don was responding to posts, they were short and accurate. If you’re a park rep and you’re being attacked on social media, the best you can do is offer an answer. If they’re not satisfied then refer the upset person to the park’s “contact us” page which takes the conversation away from social media and makes it private. 
     

    Amanda asked a pretty simple question that doesn’t really require an answer via DM…. It’s not like she said that she had a terrible experience with a Park employee- in that instance, a DM would be appropriate. In this case, however she was just asking a question that a lot of other people have had.

    Constantly asking people to DM you comes off as “I don’t want to answer the simple question on a social media platform, if you want to know the answer, you need to contact me directly.”

    • Like 1
  11. 4 minutes ago, Orion-XL200 said:

    Why doesn't communications actually answer publicly?

    It’s a communication technique where the poster doesn’t want anything said over a public feed. We had to do so many assignments in college that mimic this. 

    • Like 1
  12. Fox 19 is at the park this morning. It’s odd to see Frank Marzullo walking around in front of International Street talking about Grand Carnivalle without a park representative to talk to.

    • Like 2
    • Sad 1
  13. 7 hours ago, BoddaH1994 said:

    There is a difference between using a nondescript defunct ride in an ad and blatantly advertising that you can ride a ride that was removed.

    There’s also a difference between using “stock images“ and showing an attraction that’s been recently removed from the park you’re advertising for. Using Pipeline Paradise in a KI advertisement is no different than using Slingshot, Vortex, or Firehawk in the same way. 

    “Hey I thought Kings Island removed this attraction but I see it on their advertisement.”

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