DaveStroem Posted March 8, 2010 Share Posted March 8, 2010 We were at SFoG yesterday. When we went to park I handed the girl my SFStL season pass with parking clearly marked on the front of it. She could not get it to scan and was not allowed to over ride the system and wave me through. I ended up having to pay her $15 to park and then get a refund. Luckily it was not a big deal as we were there well before the park opened. Later in the day we went to Guest Relations where we were letting them know about our dissatisfaction with the one train operations and the coasters opening late but that is for another topic. We mentioned to the very nice GR supervisor about the parking issue and that we were hoping to not have the issue when we came back in from after lunch. He informed us that SF has a new policy that if you purchased the parking, you only could get free parking at the park the pass was issued for and that they would not be offing refunds on non SFoG parking passes. This is completely opposite of what is stated on the back of the pass which says "Season parking passes may be used at other parks". As we were heading out for lunch we talked to the parking supervisor and she told us to go over to the parking attendant so that they would recognize us and let us back in with out having the charge us again. Surprisingly this worked but had us more then a bit worried. I have posted this to the SFoG facebook page and got a response that they are looking into it. This sounds like another case of a suit in corporate coming up with an idea without thinking it through or checking all the details of what they had sold. The worse part is how their decisions effect the front line employee that is only trying to do their job and earn an income. Just as an added note, EVERY employee that we came across was friendly and helpful to the point were corporate tied their hands. Quote Link to comment Share on other sites More sharing options...
pkiboy Posted March 8, 2010 Share Posted March 8, 2010 Expect A PTR later today from me. Quote Link to comment Share on other sites More sharing options...
The Interpreter Posted March 8, 2010 Share Posted March 8, 2010 Sigh. Every year that I hit Six Flags Over Georgia this early, there are parking issues. One year, they REFUSED to sell me a pass with parking because I lived out of state! Quote Link to comment Share on other sites More sharing options...
pkiboy Posted March 8, 2010 Share Posted March 8, 2010 Dave the park responded saying. Dave, I spoke to the operations and guest relations department and your season parking pass IS valid at other theme parks in the system. Sorry for the confusion on your visit this past weekend. Quote Link to comment Share on other sites More sharing options...
The Interpreter Posted March 9, 2010 Share Posted March 9, 2010 Why does Six Flags Over Georgia seem to mess up parking EVERY year? I wonder how many people ended up paying and not getting a refund... Quote Link to comment Share on other sites More sharing options...
flightoffear1996 Posted March 9, 2010 Share Posted March 9, 2010 Has anyone had trouble getting there SFKK pass processed at a different park? Quote Link to comment Share on other sites More sharing options...
pkiboy Posted March 9, 2010 Share Posted March 9, 2010 Has anyone had trouble getting there SFKK pass processed at a different park? Nope I Actaully traded My KK pass for a St. Louis pass last season before they closed. I had no problems. Quote Link to comment Share on other sites More sharing options...
violakat03 Posted March 9, 2010 Share Posted March 9, 2010 Nick and I had the same problem on Saturday and complained to guest relations about it (and quite literally a long list of other things). We arrived a few hours after park opening on Sunday and were waved through. Dave, I have a feeling your complaint (and possibly others) had an effect on their handling of the parking situation for the rest of the day. 1 Quote Link to comment Share on other sites More sharing options...
The Interpreter Posted March 9, 2010 Share Posted March 9, 2010 What bothers me about this is this same thing seems to happen at that park every year. Why is season pass parking a recurring problem at Six Flags over Georgia? Quote Link to comment Share on other sites More sharing options...
violakat03 Posted March 9, 2010 Share Posted March 9, 2010 What bothers me about this is this same thing seems to happen at that park every year. Why is season pass parking a recurring problem at Six Flags over Georgia? Probably because they're the first seasonal park to open each year, and therefore are going to be the ones that have to work out the bugs for the other parks. We were also told that SFOG uses a different computer system than the other parks do at their parking tolls. This is the only SF park I've been to that actually scanned the pass at all to park. The five SF parks I went to last year simply looked at the pass, confirmed that it said "parking" on it, and waved me through. 1 Quote Link to comment Share on other sites More sharing options...
UnrealNightmare Posted March 10, 2010 Share Posted March 10, 2010 At SFOT they used a computer to scan the passes also. At least when I went they did. 1 Quote Link to comment Share on other sites More sharing options...
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