That makes too much sense; I called and they only use the existing pass renewal up until 10-31; We can renew our existing passes, but are asked to show it when we go to pass processing next season, and still have to pay an E-download fee... a bogus way to get more money out of guest.
Wow... that doesn't make any sense. The technology's there to renew passes, why not use it all the time and not only in the fall? What happened to making things convenient and easier for the guest? When I was in Admissions in the Paramount era we were discussing automatic renewals way back then. Our main intent in pushing for it was to make things easier for the guests and reduce the time guests had to wait in line for processing. If the information you were given is correct, this is a step backwards and flies in the face of what we were striving for years ago.
EDIT: And it appears the information is correct. I went to the park's website, clicked as if I was buying a renewal gold pass, entered a name and clicked Continue, and at no point did it give me a place to put in a season pass number. Wow...
I'm old, Gator , but I try to give good info on here.
It's just a way to get that extra $5.00; they did have two other prices/options to get your passes for next season if you needed them sooner (but you would still have to get a picture on that new pass). But then it depends on who you talk to there at KI; last year the website said you also had to show your old pass like this year to get the new one when you renewed an existing pass, but they don't ask to see the old one when you process; we were also told last year we would be using/keeping the old pass when we renewed at pass processing (no new plastic) they gave us the new one.
Anyone else can call the park and ask about renewing their pass with your existing id number; I hope you get the same response I received.
As for the Eticket price; I find it hard to belive that KI is using new software for the Eticket delivery; it has been free for how many years to use when you purchase online?? I can't see them justifying a charge now for using a system they have most likely had in place and been usng all along; there is no human interaction after you hit the submit key; and the customer is using their own paper and ink to print them out.