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Posted

What does that have to do with anything? That was old management at six flags. Geuaga lake closed but who cares. Not to long ago KI was in the news for over charging debit cards but they took care of the issues.

My point is no company has a 100% customer service score.

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Posted

Customer service is not one of Cedar Fair's strong suits either. My only advice I can give to this patron is that if she didn't want to go through the hassle of going to lost & found, she should have been more secure with her loose article.

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Posted

Cedar Fair has great customer service! i dont know what you are talking about. My gold pass slipped out my pocket and someone turned it in. we called Kings Island and they had it so we just had to verify a few things and the next time we made a trip to Kings Island we picked up my pass. it was hassle free.

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