When the sun set on the 2016 season, my assumption of how I would start the 2017 season came nowhere near what really happened. In December, my parents encouraged me to apply for a job at Kings Island, which surprised me because I thought they wouldn't let me take a job that required a fifty-minute drive one way. But since I now had my driver license, my need to make/save money for college, and my parents' approval, I took the first of many steps on December 12, 2016, when I applied for a Ride Operator position at Kings Island. Wednesday, January 18, 2017 started out as normal day, then when I got home from Zumba that night...I found a voicemail and an email from the Rides Department asking to set up an interview!! I responded to the email and set up an interview for the following Wednesday. January 25 could not come soon enough, but when it did, I marveled at the quiet and empty Kings Island as I headed to the Operations building for my interview. The interview was fun and it went extremely well, ending with both me and the other applicant each being offered a position! I hoped that working WindSeeker/Vortex would be one of the choices, and surely enough it was. I walked out of the Operations building with a new job at my favorite ride! The other applicant there with me chose to work Drop Tower/The Bat.
After finishing my senior year of swimming and also turning 18 years old, the month of March arrived, bringing Processing (March 5), Orientation (March 18), and Rides General Knowledge (March 25) along with it. I got to see Delirium and Sling Shot testing.
I was unable to attend my on-ride training on April 9, but I only had to wait six more days before I could get trained. This is where my Opening Weekend adventure begins...
At 9:26 p.m. on Sunday, April 9, I received a notice saying that my crew's schedule for the first two weekends of the season had been published, so I confirmed the notice and looked at the schedule. I noticed my crew had a lot of unassigned shifts, including one opening shift on April 15. I had no school from April 14-17 in observance of Easter and my family had nothing special planned that day, so I would be able to work. After much talk with my parents making sure they were okay with it, I picked up the shift on the evening of Monday, April 10, and with it came much anticipation.
Finally, the day came. I was now headed to my very first day of work.
April 15
Part 1: Associate Standpoint of Opening Day 2017
Knowing that Preview Night traffic had backed up immensely on Interstate 71 (and anticipating that Opening Day would be the same), I used my alternate, traffic-free route (State Route 48 to Mason-Morrow Rd/Columbia Rd to Kings Mills Rd) to get to the park, passing by a nearly full left turn lane into a long line for the parking gates on Kings Island Drive as I headed to the associate lot. When I walked into the park, the very first song I heard was How To Train Your Dragon's "Romantic Flight," one of my all-time favorite movie soundtracks! It sounded so amazing in the wide entry plaza and it, like the other instrumental songs, complements International Street extremely well!
I met my crew and my supervisors, and I showed them the picture I had drawn on April 11 for Vortex's 30th anniversary. When they saw it, they said it looked really cool and that it should be shown in the window of Vortex's drive box. Even the area supervisors loved it! Here's what it looks like:
In just a matter of moments, a drawing I had made just for fun had become another new thing to see in Vortex's station! What an honor for that little picture.
As we headed back to Vortex, it started pouring!! The rain let up for a moment when we arrived, but started pouring when we all stood under the roof of the station, where Train #2 was parked with the other two trains on the lift and brake run. The trains were cycled a few times as my supervisor began my location training. The rain persisted, which delayed opening by not too much time. When the rain let up again, this time for the rest of the day, we began cycling again, during which I practiced checking restraints. The supervisors started asking who wanted to test ride, as they needed three of us (one on each train) to ride. Of course, I volunteered, and hopped aboard Train #1 in the front left seat -- the SAME seat that took me on my 100th, 200th, and 300th rides!! Since it had just rained, I felt a wonderful mist at the bottom of the first drop! The ride went quite smoothly and without any problems, and yes, I greatly enjoyed taking my 318th Vortex ride as the first human rider of Opening Day of Vortex's 30th anniversary season. How sweet is that?!
Once we opened, things really got kicking. My first ever position on Vortex was one of the two "unload" positions where I checked the restraints on the first three cars (though on the first time I got carried away and checked the whole train. ) and manned the exit gate, as well as open/close the appropriate storage bins in the front half of the station. I also helped guests who needed alternate access, as I would be the first person they would see. At some point while working Unload, someone else from KIC came up to me and asked if I was from KIC, to which I of course said yes. I didn't recognize him, though, as I had never met him, but it was great to see someone else who knew about KIC!
Once it was time to rotate, I finished my training at Vortex and officially signed off as a Level 3 Vortex associate before heading to WindSeeker to train there. At WindSeeker, I shadowed another crew member in the Op-3 (separator) position. After a few cycles, I began assigning seats, as well as checking the lap bars and holding down the button when the driver said "Ready." The first cycle I ever cleared on WindSeeker flew to the soundtrack of Dimitri Tiomkin's "The High and the Mighty." Before I knew it, the hour was up and it was time for me to go on break. After finishing at WindSeeker, I embarked on an extremely brisk walk (as I had only 30 minutes) with one of my supervisors and another crew member who was also the only other newbie (yes, everyone else on my crew who were there this day were all returners!). I had two slices of pizza, chicken tenders with honey mustard, and a cup of lemonade for my very first lunch break at Kings Island. And yes, the sauce on the pizza was rather sweet. I kept thinking about The Interpreter's posts on here regarding such pizza and the sauce tasting "sickeningly sweet." It was still good though!
After we finished eating, the three of us speedily walked back to Vortex. I was originally supposed to go back to WindSeeker but the wind had picked up and it had closed by the time we got back. So I went back to the same position I worked during the first hour after opening until the next rotation, when I became the separator. This was the part of the day that I was most nervous about. Yes, I am well aware that this job involves interacting directly with guests; I just had never faced thousands of them in so little time before! I actually started to feel the slightest bit light-headed out of nervousness, but after saying a quick prayer I sucked it up and started doing what a separator does. Eventually, I got comfortable enough that I would ask the guests in the front of the line how their day was going, what have they done yet today, what their favorite ride is, etc. I talked with guests who had ridden Vortex when it first opened in 1987, and also with guests who were riding it for the first time. A few guests commented on how fast the line was moving, and they were impressed that they had waited only fifteen minutes and they were already almost to the front of the line. All the guests I asked said they were having a good day, which was great to hear. It made the hour more fun to engage with the guests, and I'm sure it added to their already good day! The only setback was that the lemonade I had at lunch was now working against me. I was so thirsty and my throat was dry, but that did not stop me from doing my job!
My last position of the day was back on Unload, though this time I was responsible for checking the back four cars of the train and for the storage bins on the back half of the platform. I had no exit gate to open or close, which bought me a few seconds of spare time to entertain my thoughts about my job, including one moment when I was thinking "Am I actually working on Vortex?!" after I had cleared another train and it was rolling out of the station. But I couldn't reflect on my personal thoughts for long, as just a moment later the next train would arrive and the next riders would board. This job is so fast-paced that if you get distracted even for a moment, you may fall behind or miss something important. I'm in for a crazy summer!
One of the things that helped speed up the loading process was to offer to put riders' loose articles in the bins for them. As a train came in I would scan the people in front of the line and if any were holding backpacks and/or a bundle of souvenir bottles, I would offer to put them in the bin when they got on, which they appreciated. The trains rarely stacked, which helped the line go faster and of course help the hourly capacity! My crew and I were really rolling, pun intended.
Finally, it came time for me to end my shift as I passed off my position to an associate who had just arrived for her shift. I was having so much fun (albeit I was a little tired) that I felt a little sad when I had to clock out. But that's a good thing, because it means I love my job (even though now it is so overwhelming) and I am eager to return for my next shift (which won't be until after my school musical is over)!
I walked (though not as briskly as earlier ) out of the park and to HR where I changed into my guest clothes, since I was planning to enjoy a few rides as a guest before I left for the day.
Part 2 (Guest Standpoint) Coming Soon!
P.S. I don't know if this is too much information about what I'm doing at work; if it is, I'll modify this accordingly as soon as possible. I have already checked that I have not gone into too much detail. I triple-checked the Associate Handbook and what I read from it was that basically as long as I post as myself and not on behalf of Cedar Fair (and not disclose any confidential information), I should be good. I have not seen anything in said handbook against associates posting about their job (general details, anyway).
4/24 Edit: I found out earlier today from my supervisor (who read this, by the way!) that everything I said here is perfectly okay to say. Good to know for sure I'm not going over the line!