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Diamondback Dispatch Intervals


Magm&MForce24/7
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I was wondering if anyone knew how long Diamondback should be in the station before being dispatched to have efficient 3 train operation. It seems like it hasn't been met very often as almost everytime I've ridden it or just looked at Diamondback this year trains have been stacking every cycle. Thanks for anyone has information on this topic!

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Yesterday I was quite impressed with the dispatch frequency - almost every time the departing train was well up the lift when the prior one was coming in for splashdown.

That is what I look for as good operation. If splashdown has occurred and the train is just leaving the station, then it is too slow.

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When I worked at Diamondback in 2010, the suggested loading time was 25 seconds, and unloading was 10 seconds.

That's suggested....now you've also got to think that there may be issues with a rider not being able to fit in the restraint, forgetting to place items in the bins, putting items in the bins (also increases time), there can't be any riders (from the previous train) in the station before the train departs. In all reality it depends on the guests on the platform.

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Did anyone ever think that sometimes it is not the ride ops that are slow... but the guests?

During a power hour in 09, Diamondback had trains in the station for 15-20 seconds. That's the only crew I believe ever had trains leaving consistently. Most of the 09 crew came from the 08 Beast crew, so makes sense!

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The ride ops work very hard and have a very stressful job. I think they deserve a lot of credit for the enthusiasm they show. Lets not jump to conclusions and assume that they are doing a lousy job when things are slow at the station. Delays can be for any number of reasons from guests not following instructions ( taking their flip flops off ), guests not fitting in the restraints, the fact that it is still early in the year and new ride attendants are being trained, etc. Please, give them a break.

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Guest rcfreak339

Not sure how long, but they should be able to get a train out long before the other train comes back, point is KI ride ops suck, they need to send them up to CP for some training.

Funny. You suck.

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Safety is 2000 times more important than speed. Or more.

Power hours have ALWAYS bothered me. I can just imagine if even an unrelated accident happens during one.

I have often wondered if management realizes just how badly an attorney could and would make the park look..."So, because the ride ops were trying to "quote" set a world record "unquote," my client's safety was compromised? Just so the park could push a few more riders per hour and make more money, no one properly checked her restraint, they just touched it, isn't that true?"

Even if operations are somehow maintained, to the average guest, it appears they are not...AND they are rudely rushed on and off the ride. Perhaps good for employee morale, but I submit the many downsides far outweigh the fun.

Capacity is important. but safety much more so.

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Attorneys are supposed to make anyone/ anything look bad and vise-versa.

Sure, an attorney can twist a park's desire to squeeze as much time out of their employees, yet, the park is not suggesting an employee to skip a step or cut corners.

ANY employer want as much out of their employees as possible and a happy medium needs to be found between speed & simply not performing the job effectively.

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When ride ops try to beat the clock and rush to get the riders on and off the ride before the next car arrives, accidents will bound to happen. By rushing, it will cause safety to be compromised. The old saying,"Hurry work, is worried work" will soon apply.

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^Thanks for the times! When you worked Diamondback did you guys achieve the suggested times or had pretty efficient boarding or did trains stack constantly?

We didn't always achieve the suggested times, again, things out of our control, guests not fitting, not moving off and on the ride fast enough, guests not fitting, lack of shoes, etc. would hamper the suggested times. Even with those issues, we had pretty efficient boarding, maybe once or twice an hour the trains would stack. When they would, it'd be out of our control.

I have seen a Power Hour on DB. I dont mind them. What I do mind is the Ride Ops walking around like pond water and having all 3 trains waiting at the end....

Im not blaming the ride ops its just I think they should move a little faster.

Stop in at GR and leave a comment to have the park look into the ride operations...they will take a look at it. Many think that GR doesn't do anything when it comes to rides but they do look into it.

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When ride ops try to beat the clock and rush to get the riders on and off the ride before the next car arrives, accidents will bound to happen. By rushing, it will cause safety to be compromised. The old saying,"Hurry work, is worried work" will soon apply.

I guess we should consider ourselves lucky that these issues have yet to rear their ugly head.

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Not sure how long, but they should be able to get a train out long before the other train comes back, point is KI ride ops suck, they need to send them up to CP for some training.

I'll take KI's emphasis on safety over capacity than any Cedar Point kid any day.

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I love how we can turn shades of gray issues into black and white discussions on these forums :)

I know I've encountered (and assume others have also) good, safe, and efficient ride ops who for the most part help get trains out fast, but every now and then get tripped up by the slow/non listening guest.

But also, I have also run into what seems like a constantly distractracted, slow, and low energy ride op, who while safe doesn't seem to worry about dispatch speed.

Both exist - my reco is to praise the good ones at GR and not let the other ruin your day at an amusement park.

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^ Excellent post.

B&M hypers are made to eat through people and to make the loading and unloading process very easy. I understand that issues pop up with the occasional guest here or there, but if trains are constantly stacking that likely falls on the ride ops shoulders. Some crews this year are really good. Some crews this year have needed some help. I think a lot of it depends on who the team lead is at the time, as there are some leads who are quite vocal in their desire to dispatch trains quickly.

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^Completely agree with your post!

What really makes me wonder is that on opening day 09, the line (for me) started right by the bathrooms in Planet Snoopy and all through the queue. That was about a 50 min wait. I was there several weeks ago and the queue was a little less than half filled and it was about a 35 min wait. Really???. And, the trains were constantly stacked.....

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From an operations standpoint, I cannot think of an easier coaster to load/ unload than Raptor.

Guests of exceptional size is normally not a concern. Shoes are not a concern. Operators can easily get to the restraints without bending over. Carry-on items are normally not an issue.

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When I was at KI on Thursday, my friends mom had asked for the extra click & the ride ops acted like it literally had killed them to walk over & push down on her lap bar.. I was very, very displeased with the ride ops that day.

Meaning no disrespect but this is the sort of thing that causes needless delays at stations. Why couldn't your friend's mom click down on the lap bar itself? I can assure you that if the lap bar were not locked, it would be detected and the ride op would make sure that it was locked. My point is that riding a roller coaster is a heck of a lot safer than changing a light bulb in your home. Also, it is not that coaster ride that you have to worry about but that ride to and from the amusement park.

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