So my mom tried tonight to renew me and my brothers passes online but when she entered the numbers from the back of our gold passes it said the number could not be found. Could anyone help?

Make sure all things match what was previously entered including address and phone number. I has that problem when I tried to renew this year (my daughter and I switched phone numbers and I forgot.)

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No offense but not really, best to call the park related to these matters. Go with what Laura said but all else fails they will have all the answers you'll need.

Like for instance tomorrow I'm ganna see if I can get renew price for Gold considering I had Platinum, kinda downgrading so dunno how they fair, if not just ganna pay the whole 116 which isn't that bad at all.

They downgraded my pass from platinum for me as a renewal the year before last without any hassle. Of course, I had to retake the picture to get my mug on a gold pass.

No problem to get a pic taken, I'm headed over there tomorrow to get my pass before the Media Day hassle & all that before Opening Day, plus figured get some shots of the park and stuff, and maybe meet a few KICers out there that are due to arrive

Be sure to take a parka or a tank top...this is Ohio after all...LOL.

I'll be stopping by the park sometime tomorrow (likely around 6 or 6:30) to get my platinum pass processed. Looking forward to Thursday

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I'll be at the park around 6:15 or 6:30 tonight to get a new season pass card due to the fact that the barcode on my pass is "wearing-away".

This is the same card I've had since the 2011 season.

Also, is there a charge for getting a new card? I haven't had to get a new one in a few years so I wasn't sure....?

I did enter my phone number right but I dont really know why. My mom is going to call KI this evening to work out problems.

Did you get the pass at Kings Island because I was trying to renew my families platinum passes on visitkingsisland.com and it did not work. Then I remembered we originally bought them at Carowinds in 2012 and it worked flawlessly for Carowinds so maybe go to the website of the park you originally bought them at if it wasn't Kings Island.

One of the 3 cards that I renewed this year a few weeks back did that as well. I even did it at work where I had a bar code scanner available to scan the numbers in, so I know it was typed correctly. Anyway, I did another one of the cards, went back to that one and worked great after processing another card?

I had no problems with my wife or my gold pass.

I'm particularly glad you had no problems with your wife.

Terp, who just HAD to.

Worked out hard yesterday..Just laughed really hard, side still hurts lmao

I'll be at the park around 6:15 or 6:30 tonight to get a new season pass card due to the fact that the barcode on my pass is "wearing-away".

This is the same card I've had since the 2011 season.

Also, is there a charge for getting a new card? I haven't had to get a new one in a few years so I wasn't sure....?

As I recall, there's no charge for replacing the pass in that situation, but worst case they'd just charge you the $10 replacement fee.

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I did enter my phone number right but I dont really know why. My mom is going to call KI this evening to work out problems.

It's likely a different phone number than what you're entering or there was no phone number to begin with.

My mom renwed my pass for my birthday. But found that it cost nearly a hundred bucks, it's usually less for renewel, was it this way for everyone else who renewed?

I've had my card since 2010 I think (:

Yes it's 100

It's always better to renew/buy your passes in the fall before the park closes and the prices are cheaper.

I tried to renew my Platinum Pass a few hours ago and got the same thing. After 30 minutes on hold with KI, I just hung up and paid for a new one. It's only an extra, what, $8? Oh well.

Its just that my mom would not want to pay 36 extra dollars. Shes coming home at five so she will probably do it then.

Sorry for double post.

My mom is just gonna let me buy it at the park April 25th

Take the old pass. Tell the story. I bet you get the renewal price. Ask nicely.

Okay thanks for the advice.