stashua123 Posted April 16, 2014 Posted April 16, 2014 So my mom tried tonight to renew me and my brothers passes online but when she entered the numbers from the back of our gold passes it said the number could not be found. Could anyone help? Quote
LoraX Posted April 16, 2014 Posted April 16, 2014 Make sure all things match what was previously entered including address and phone number. I has that problem when I tried to renew this year (my daughter and I switched phone numbers and I forgot.) Sent from my iPhone using Tapatalk Quote
thedevariouseffect Posted April 16, 2014 Posted April 16, 2014 No offense but not really, best to call the park related to these matters. Go with what Laura said but all else fails they will have all the answers you'll need. Like for instance tomorrow I'm ganna see if I can get renew price for Gold considering I had Platinum, kinda downgrading so dunno how they fair, if not just ganna pay the whole 116 which isn't that bad at all. Quote
upstop Posted April 16, 2014 Posted April 16, 2014 They downgraded my pass from platinum for me as a renewal the year before last without any hassle. Of course, I had to retake the picture to get my mug on a gold pass. Quote
thedevariouseffect Posted April 16, 2014 Posted April 16, 2014 No problem to get a pic taken, I'm headed over there tomorrow to get my pass before the Media Day hassle & all that before Opening Day, plus figured get some shots of the park and stuff, and maybe meet a few KICers out there that are due to arrive 1 Quote
upstop Posted April 16, 2014 Posted April 16, 2014 Be sure to take a parka or a tank top...this is Ohio after all...LOL. 4 Quote
Oldiesmann Posted April 16, 2014 Posted April 16, 2014 I'll be stopping by the park sometime tomorrow (likely around 6 or 6:30) to get my platinum pass processed. Looking forward to Thursday Sent from my Samsung Galaxy S3 using Tapatalk 1 Quote
TheBEASTunchained Posted April 16, 2014 Posted April 16, 2014 I'll be at the park around 6:15 or 6:30 tonight to get a new season pass card due to the fact that the barcode on my pass is "wearing-away". This is the same card I've had since the 2011 season. Also, is there a charge for getting a new card? I haven't had to get a new one in a few years so I wasn't sure....? 3 Quote
stashua123 Posted April 16, 2014 Author Posted April 16, 2014 I did enter my phone number right but I dont really know why. My mom is going to call KI this evening to work out problems. Quote
Bengals890 Posted April 16, 2014 Posted April 16, 2014 Did you get the pass at Kings Island because I was trying to renew my families platinum passes on visitkingsisland.com and it did not work. Then I remembered we originally bought them at Carowinds in 2012 and it worked flawlessly for Carowinds so maybe go to the website of the park you originally bought them at if it wasn't Kings Island. Quote
IndyGuy4KI Posted April 16, 2014 Posted April 16, 2014 One of the 3 cards that I renewed this year a few weeks back did that as well. I even did it at work where I had a bar code scanner available to scan the numbers in, so I know it was typed correctly. Anyway, I did another one of the cards, went back to that one and worked great after processing another card? 3 Quote
Colonel_SoB_fan Posted April 16, 2014 Posted April 16, 2014 I had no problems with my wife or my gold pass. Quote
The Interpreter Posted April 16, 2014 Posted April 16, 2014 I'm particularly glad you had no problems with your wife. Terp, who just HAD to. 18 Quote
thedevariouseffect Posted April 16, 2014 Posted April 16, 2014 Worked out hard yesterday..Just laughed really hard, side still hurts lmao Quote
Oldiesmann Posted April 16, 2014 Posted April 16, 2014 I'll be at the park around 6:15 or 6:30 tonight to get a new season pass card due to the fact that the barcode on my pass is "wearing-away". This is the same card I've had since the 2011 season. Also, is there a charge for getting a new card? I haven't had to get a new one in a few years so I wasn't sure....? As I recall, there's no charge for replacing the pass in that situation, but worst case they'd just charge you the $10 replacement fee. Sent from my Samsung Galaxy S3 using Tapatalk 1 Quote
CedarPointer Posted April 16, 2014 Posted April 16, 2014 I did enter my phone number right but I dont really know why. My mom is going to call KI this evening to work out problems. It's likely a different phone number than what you're entering or there was no phone number to begin with. Quote
vermillionlove Posted April 16, 2014 Posted April 16, 2014 My mom renwed my pass for my birthday. But found that it cost nearly a hundred bucks, it's usually less for renewel, was it this way for everyone else who renewed? I've had my card since 2010 I think (: Quote
XGatorHead 8904 Posted April 16, 2014 Posted April 16, 2014 It's always better to renew/buy your passes in the fall before the park closes and the prices are cheaper. 2 Quote
TTD-120-420 Posted April 16, 2014 Posted April 16, 2014 I tried to renew my Platinum Pass a few hours ago and got the same thing. After 30 minutes on hold with KI, I just hung up and paid for a new one. It's only an extra, what, $8? Oh well. Quote
stashua123 Posted April 16, 2014 Author Posted April 16, 2014 Its just that my mom would not want to pay 36 extra dollars. Shes coming home at five so she will probably do it then. 1 Quote
stashua123 Posted April 18, 2014 Author Posted April 18, 2014 Sorry for double post. My mom is just gonna let me buy it at the park April 25th 2 Quote
The Interpreter Posted April 18, 2014 Posted April 18, 2014 Take the old pass. Tell the story. I bet you get the renewal price. Ask nicely. 1 Quote
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