keep an eye on your lockers

[JTW]

That would be a thieves paradise then.

[WOF Guy]

As I was reading this topic I started wondering how many people put in a ridiculous code (a series of 1s, or consecutive numbers).

The Best Lockers system does not allow a four consectuvie numbers (it also rejects 1234).

Having worked with both keyed American Lockers and digital Best Lockers, I think the passcode lockers are overall better for the guest experience. With the old system, at least one guest would lose their key every day (they were always unhappy when they had to purchase a replacment locker). Many families also split up during the day. With the new system you don't have to hunt down the person with the key to get into the locker.

As others have said, guests MUST protect their passcode. That means huddling the kiosk when renting the locker. It also requires obstructing views of the keypad by using both hands. It's shocking how many guests will just blurt everything out, "honey we're in locker 1292; the pin is 1955."

[Sonofbeast2.0]

I think first and foremost their should be some HD security camera's watching the lockers during park hours. All lockers should be within view the whole time too.

Second I think a finger scanner concept like Universal Orlando would be great! Doesn't mean the lockers have to be free for x amount of hours/minutes. These two things would cut down on problems greatly! Or maybe here a new idea, instead of finger scanners, do it where if you want to rent a locker or something you must insert your ticket stub or pass into the machine, which also requires a password as well or finger scanning. In the event of ticket loss, you get a security guard to unlock it (with the special pass code or whatever), but before the security guard opens it, you must tell them what is inside. And if wrong the locker gets locked back and the security guard makes sure you don't see in their during their "search/inspection".

If no new changes, to lockers themselves, at least add some HD monitoring camera's which has ALL lockers in view, for that locker station, that monitors during park hours.

That's my 2¢, on this...

[Browntggrr]

As much as we would hope KI would/ could implement some of these ideas, if a thief wants to steal something, they will find a way to do it.

Just think- banks get robbed all the time.

Sorry to hear about your terrible day.

It is also too bad you joined KIC under these circumstances. Hopefully we will hear about a more positive experience later.

[Tanna]

I'm so sorry this happened. It takes quite a while to get over having stuff stolen, especially when you went to the park for a good time. It's very violating.

It's not just recouping the cost of things, it's the feelings that come when you are robbed that take a while to get over.

I wish there were more decent people in the world, but fact is, there are not. There are people that get a thrill over getting things for 'free', no matter the cost to another person.

[Magenta Lizard]

As much as we would hope KI would/ could implement some of these ideas, if a thief wants to steal something, they will find a way to do it.

Just think- banks get robbed all the time.

Well, if somebody wants my stuff they could overpower me, so I should just leave everything in an unattended purse outside the ride line?

The more work you make theft, the fewer people will attempt it. The more risk there is of being caught and having wasted the time or effort put into theft in the first place, the fewer people will attempt it. Very simple things (like good cameras to identify thieves, and more secure fingerprint or keyed locks to stop them in the first place) could go a long way toward minimizing the chance of theft. You'll notice they use cash registers rather than cardboard boxes to store money in the Kings Island shops? It's kind of like that.

Yes, there are dishonest people out there. A very minuscule few of them also have determination and are willing to put in the work and risk of robbing banks or mugging people. These are not the ones stealing from KI lockers. At present, very little effort or risk is necessary to steal from the lockers. Because security seems to be as good as an individual's attempts to hide their code, there is very little effort at the moment for someone to stand around, watch people buying lockers, walk up and just open it. It doesn't sound like much is being done (cameras, live security near the lockers) to make sure anyone is being caught after the fact, either, so risk is minimal.

I know that Kings Island doesn't want to upset guests, they don't want people losing their things to thieves. I maintain hope that like everything else, they are close lipped about what is going on behind the scenes, but that positive things are being done there. I personally believe they do have good cameras, and are doing their best to work with police to catch whoever did this. I would also not be surprised to see more secure lockers (especially charging lockers) in the future.

[Browntggrr]

^ Not sure how you came up with that scenario(s) but that is not even close to what I meant, hence the bank reference you conveniently left out in the quote.

Adding security measures may help prevent theft (i.e. the electronic combinations already used, the cameras already in place, or park security already in place), but in no way can it be eliminated.

As far as making it more work to prevent theft, take a look on how hard car manufacturers have combated auto theft or credit card companies have tried to prevent fraud or even how casinos using facial recognition. KI could spend huge amounts of money and still have these thefts take place only to still look back in hindsight: "Why didn't KI do this: (insert idea here)."

Aside from my obvious statements, it is sad that we have to even discuss this. In a perfect World, we go to KI to get a break from everyday life, but the truth is we cannot expect any park to eliminate the realities of today's society.

Example of theft from locker at Universal:

http://www.tripadvisor.com/ShowUserReviews-g34515-d102432-r151566624-Universal_Studios_Florida-Orlando_Florida.html

[Magenta Lizard]

The entirety of your bank reference has always been part of the quote, so I'm not sure why you think it wasn't? I only left off the end where you were talking directly to the original poster about being sorry it happened to them.

I seem to have misunderstood your original post though, and I apologize. It seemed to be saying "even banks get robbed, so why bother with any security?"

I definitely hope that theft of the kind mentioned in the original post is a rare event already due to security measures already in place. This is one of those cases where I think the Kings Island tradition of being tight lipped with patrons is not the best method. It would be nice, when paying for a locker, to know if this is a one-in-a-million breech of security, or something that happens all of the time. Because, hearing about it once, I think a lot of us are going to jump to the conclusion it happens a lot, and with nothing but silence from KI to refute us.

[Webble78]

I was at the Banshee lockers a while back. Two ladies did not understand the kiosk and were slowing up the line. I offered to help. What if I had been a dishonest person? A lot of the responsibility falls on the renter of said lockers. Also how about all those people that just sit their crap on top of the lockers? Ugh!

Sent from my iPhone using Tapatalk

[XGatorHead 8904]

The lockers at Universal are great, but the ones at Holiday World are excellent as well, possibly even better. The lockers use waterproof wristbands to open. You can get up to two wristbands from the self-serve kiosks and up to four wristbands if you purchase from the rental booth. That way there's no keys to lose or codes to chance being seen by others. We used these lockers last year and they were the best ones (along with Universal's) that I've ever used.

Here's the Holiblog about them from last year that includes a video on how they work: http://www.holidayworld.com/holiblog/2013/05/29/are-you-smarter-locker/

[solitaire]

I was at the Banshee lockers a while back. Two ladies did not understand the kiosk and were slowing up the line. I offered to help. What if I had been a dishonest person? A lot of the responsibility falls on the renter of said lockers. Also how about all those people that just sit their crap on top of the lockers? Ugh!

Sent from my iPhone using Tapatalk

I'm probably going to be one of those people that doesn't get the kiosk. From my understanding, it's a bit like the self-checkout at the grocery store?

[Webble78]

^I would just say if someone offers to help make sure they can't see what number you type in! Oh and yeah it's like that.

Sent from my iPhone using Tapatalk

[jcgoble3]

Kinda. Touch the screen to start, and you'll be presented with options for locker size and, except at the all-day lockers, number of hours. For hourly lockers, you need to select the number of hours you want first using the + and − buttons (minimum 2 hours), THEN touch the button for the locker size you want. For all-day lockers, just touch the button for the size you want. The next screen will have you either insert bills one at a time or swipe your credit card (your choice) for payment. If you pay cash, the lockers are usually exact change only, but you can get change from the attendant (at Banshee and Soak City) or a nearby cash register (usually a ride photo booth) before you go to the kiosk.

Does that make sense?

[rivertowngirl]

I read this tip and thought of this thread... Take your items of value (wallet, keys, phone) and roll them up in a diaper so that it looks like a soiled diaper ready to be disposed of. I am pretty sure no one would want to swipe what looks like a dirty diaper from the back of a locker, if they were able to access the locker.

I feel awful for the original poster. What a terrible violation and inconvenience for you.

[solitaire]

Kinda. Touch the screen to start, and you'll be presented with options for locker size and, except at the all-day lockers, number of hours. For hourly lockers, you need to select the number of hours you want first using the + and − buttons (minimum 2 hours), THEN touch the button for the locker size you want. For all-day lockers, just touch the button for the size you want. The next screen will have you either insert bills one at a time or swipe your credit card (your choice) for payment. If you pay cash, the lockers are usually exact change only, but you can get change from the attendant (at Banshee and Soak City) or a nearby cash register (usually a ride photo booth) before you go to the kiosk.

Does that make sense?

Yes it does! Thank you.

[Vortex lover]

The lockers at Universal are great, but the ones at Holiday World are excellent as well, possibly even better. The lockers use waterproof wristbands to open. You can get up to two wristbands from the self-serve kiosks and up to four wristbands if you purchase from the rental booth. That way there's no keys to lose or codes to chance being seen by others. We used these lockers last year and they were the best ones (along with Universal's) that I've ever used.

Here's the Holiblog about them from last year that includes a video on how they work: http://www.holidayworld.com/holiblog/2013/05/29/are-you-smarter-locker/

Kentucky Kingdom are the same they are super convent

Sent from my iPhone using... You get the point

[XGatorHead 8904]

The lockers at Universal are great, but the ones at Holiday World are excellent as well, possibly even better. The lockers use waterproof wristbands to open. You can get up to two wristbands from the self-serve kiosks and up to four wristbands if you purchase from the rental booth. That way there's no keys to lose or codes to chance being seen by others. We used these lockers last year and they were the best ones (along with Universal's) that I've ever used.

Here's the Holiblog about them from last year that includes a video on how they work: http://www.holidayworld.com/holiblog/2013/05/29/are-you-smarter-locker/

Kentucky Kingdom are the same they are super convent

Super Convent... secret lair of The Flying Nun.

Sally's willing to Field any questions you may have on the subject.

[The Interpreter]

So can Pat Koch...who....before she married into the Koch family, was a nun.

Truly.

[DontWantToWait42mar0]

I have twice this season been offered someone else's locker, supposedly after they were done using it.

DON'T FALL FOR THIS !!!!

Why would I want a locker that someone else knows the combination to??

Paying a few bucks for the locker can be a whole heck of a lot cheaper than losing valuable items you have stored inside!

[faeriewench]

I'm so sorry this happened. It takes quite a while to get over having stuff stolen, especially when you went to the park for a good time. It's very violating.

It's not just recouping the cost of things, it's the feelings that come when you are robbed that take a while to get over.

This is true. I've gotten a new (and better) replacement to the little Canon Powershot that was stolen literally right from under me at Banshee's unveiling last year. The camera in its bag was cradled between my feet when it got stolen (along with my regular camera bag but that didn't get stolen). Guess I should be grateful they didn't get the dslr, which has way more money invested into it, that I was using to shoot the announcement with but still...Had that little point n shoot for several years.

[DontWantToWait42mar0]

I'm sorry about your loss faeriewench.

[jdf21972]

I'm sorry for that. I heard that a person was arrested here at the park going thru lockers knowing how to break the code and take stuff and he blabbed in jail how he did it to other inmates and I'm guessing it is making the rounds to other criminal types, which I'm sure is somewhere on the internet or deep internet somewhere , but again that could just be a rumor.

Sent from my iPhone using Taptalk

[Tanna]

I'm so sorry this happened. It takes quite a while to get over having stuff stolen, especially when you went to the park for a good time. It's very violating.

It's not just recouping the cost of things, it's the feelings that come when you are robbed that take a while to get over.

This is true. I've gotten a new (and better) replacement to the little Canon Powershot that was stolen literally right from under me at Banshee's unveiling last year. The camera in its bag was cradled between my feet when it got stolen (along with my regular camera bag but that didn't get stolen). Guess I should be grateful they didn't get the dslr, which has way more money invested into it, that I was using to shoot the announcement with but still...Had that little point n shoot for several years.

I'm sorry this happened. When they take something right at your feet, that takes gall, especially with so many park enthusiasts around.

[markr]

Just an fyi everyone-check your homeowners' policy as may cover losses in such a situation, ie stolen items from lockers. Contents do not necessarily have to actually be in the home to be covered.

[The Interpreter]

And ONE claim on your homeowner's may result in a cancellation at renewal time. I know several who have had this happen. Think long and hard before filing a small homeowner's (or renter's) claim.

[markr]

That is certainly something to think about when deciding whether to file a homeowners' claim. My parents filed one homeowner claim their entire life and the insurance company cancelled them. They did get revenge as they had their auto coverage through the same company. They instructed their agent to immediately give this company the heave ho as to their auto coverage as well.

[malem]

If a company doesn't want to continue insuring you (bad credit, lots of claims in your general area, etc), one claim could be a convenient excuse to cancel.

If the policy is not cancelled, premium increases and loss of discounts would likely cost you much more than you would recover from a small claim.

Even calling the insurance company to discuss a possible claim can count against you, even if a claim is never filed. Going to insurance for anything other than a major loss is usually a very bad idea. Don't call to discuss a stolen phone, leaky sink, roadside assistance (flat tire, dead battery), or other small matters that insurance isn't intended for.

[Tanna]

The raise of premiums would scare me from doing that. I had neighbors repair their roof on an insurance claim, they were dropped like rocks.

[Voicetek]

I think it's ridiculous that we pay insurance premiums every month just to sit back and be afraid to use it when we need to. That's why we buy insurance right? I've heard all my life, "don't call in that claim, you're premiums will only go up!" And I think to myself, "then why the heck am I paying for insurance?" I'm not the type of person that calls in with insignificant claims, but if it's something that's going to cost me several hundred dollars out of pocket and my policy will cover it, then you better believe I use my insurance. That's why it's there, that's what I've been paying for for the past 17 years. I've filed multiple claims over the years and my premiums have only gone down, not up. So I'm not really sure what all the fuss is about.

My wife had home owners insurance put on her brand new house last year and a month after she moved it in flooded. It ended up being $15,000 in damages. She filed a claim and the insurance company paid for everything no questions asked, no dropped policies, and no raised premiums. That's how it should be. We've had great experience with our insurance company, but I've heard horror stories from other people and their insurance companies. I'll tell you one thing though, if I were those people, I'd be switching. It's nice to have insurance that you can actually use without the fear of being punished for it.

[shark6495]

I think it helps to have a good instance agent as well.

Sent from my iPhone using Tapatalk