malem Posted May 16, 2019 Share Posted May 16, 2019 Food/merchandise locations are typically in limited operation on early and late season weekdays, as it's impossible to staff everything with so many seasonal employees at school. 1 Quote Link to comment Share on other sites More sharing options...
WindingSon Posted May 16, 2019 Share Posted May 16, 2019 I understand. Just pointing out that the long food lines coupled with the closed stalls didn't leave a good impression. Perception isn't always reality but that is the perception anyway. Quote Link to comment Share on other sites More sharing options...
Winterfestguy Posted May 16, 2019 Share Posted May 16, 2019 As has been the case in previous years, many food stands and drink stations are not fully operational until after Memorial Day. Maybe a staffing issue, but on a warm day having limited food/drink options when the park is busy on a regularly scheduled operational day leaves many guests frustrated. Be sure to stop at customer service on the way out and leave your feedback on lack of dining/drink options. Quote Link to comment Share on other sites More sharing options...
flightoffear1996 Posted May 16, 2019 Share Posted May 16, 2019 Just putting my two cents out here but if the park has trouble staffing at this time maybe they should stay closed? Better to be closed than leaving guest upset 1 Quote Link to comment Share on other sites More sharing options...
teenageninja Posted May 16, 2019 Share Posted May 16, 2019 The park will always try to staff Rides first, then food and merchandise. Would you rather have a restaurant closed or a ride? 2 Quote Link to comment Share on other sites More sharing options...
Joshua Posted May 16, 2019 Share Posted May 16, 2019 12 hours ago, BoddaH1994 said: To be clear, I don’t think that this came from a disagreement with the Reds or anything like that. Reds debuted in 2013, so last year would have been 5 years - likely the length of the license. Probably when it was up for renewal the park just decided to go a different direction so they could market it as being new since the menu was being redone anyway. My apologies, I should've elaborated a little further with my post. I didn't mean to insinuate there was any discord/dissatisfaction between the Reds and Kings Island. While I waited in line for the Brewhouse on Preview Night, one of the higher ups was there (the assistant chef I believe, according to the bartender that night) mingling with the guests. When the gentleman behind me asked about the change, the higher up mentioned the Reds license was expiring. The impression I got was what you just described. Sometimes licenses run out and companies decide to try something new. 1 Quote Link to comment Share on other sites More sharing options...
thatguyfromohio Posted May 17, 2019 Share Posted May 17, 2019 Every food place here line todaySent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Sol44 Posted May 17, 2019 Share Posted May 17, 2019 We were thinking of taking the kids over for lunch (and a couple rides) tomorrow, but I’m wondering if it will even be worth it given the crowds. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
thatguyfromohio Posted May 17, 2019 Share Posted May 17, 2019 We were thinking of taking the kids over for lunch (and a couple rides) tomorrow, but I’m wondering if it will even be worth it given the crowds. Sent from my iPhone using Tapatalk This time of the season, there’s so many schools hereSent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Stoan Posted May 17, 2019 Author Share Posted May 17, 2019 Went to the Brewhouse last night, place was just as empty as the rest of the park. I got the 3 Little Pig sliders. The pulled pork is exactly the same as the Coney BBQ pulled pork, only less of it. The tots were actually pretty good, nice and crispy. Quote Link to comment Share on other sites More sharing options...
AnyPancakes Posted May 18, 2019 Share Posted May 18, 2019 I tried the brew house with my family today. The only complaint I have is that there was only one cashier. It took a half hour to order. But our food was up in 15 minutes. I had the wedge salad and smoked chicken wings. The wings were good. The salad was excellent, but way too big. It came with an entire head of ice berg. My wife enjoyed the burger. My kids enjoyed the tenders. 1 Quote Link to comment Share on other sites More sharing options...
Pagoda Gift Shop Posted May 18, 2019 Share Posted May 18, 2019 12 hours ago, Sol44 said: We were thinking of taking the kids over for lunch (and a couple rides) tomorrow, but I’m wondering if it will even be worth it given the crowds. Sent from my iPhone using Tapatalk The food lines are likely to be longer than the ride lines. Quote Link to comment Share on other sites More sharing options...
Magenta Lizard Posted May 18, 2019 Share Posted May 18, 2019 The size of the KI Salad I got at the Brewhouse today was greatly increased. It was just as tasty as ever! Love this salad. 4 Quote Link to comment Share on other sites More sharing options...
firstnline Posted May 18, 2019 Share Posted May 18, 2019 31 minutes ago, Magenta Lizard said: The size of the KI Salad I got at the Brewhouse today was greatly increased. It was just as tasty as ever! Love this salad. My wife would inhale that. 1 Quote Link to comment Share on other sites More sharing options...
DonnaFan Posted May 18, 2019 Share Posted May 18, 2019 Is the KI salad at Brewhouse included in the meal plan? I love a good salad. 1 Quote Link to comment Share on other sites More sharing options...
Magenta Lizard Posted May 18, 2019 Share Posted May 18, 2019 Yes, it is and there is also a Caesar salad available on dining there. Quote Link to comment Share on other sites More sharing options...
thatguyfromohio Posted May 19, 2019 Share Posted May 19, 2019 If I could add a restaurant from another park, I would have to add Chickies and Pete’s at Cedar Point. Amazing. They also have philly cheese steaksSent from my iPhone using Tapatalk 2 Quote Link to comment Share on other sites More sharing options...
spooky21 Posted May 20, 2019 Share Posted May 20, 2019 3 hours ago, thatguyfromohio said: If I could add a restaurant from another park, I would have to add Chickies and Pete’s at Cedar Point. Amazing. They also have philly cheese steaks Sent from my iPhone using Tapatalk YES!!!! I love chickie's! Quote Link to comment Share on other sites More sharing options...
lifetimecoaster Posted May 20, 2019 Share Posted May 20, 2019 We did Brewhouse on Saturday. The line to get in was long, but we found out that you can eat and order at the bar, so we went and sat at the bar and ordered. Had clucks and barrels, and was not disappointed at all!! Took about an hour all in, but we drank a few beers while we were there. Quote Link to comment Share on other sites More sharing options...
befat Posted May 20, 2019 Share Posted May 20, 2019 My family went to the Brewhouse yesterday and it was a great experience. I was surprised to see that they opted for ordering at a counter instead of tableside but this made for a very efficient operation. It’s essentially the same set-up as McAlisters. The food was fresh and delivered to the table quickly. There was a problem with our meal plan and shout-out to the associates and supervisor for correcting it quickly. We had 2 pub burgers, a big pretzel and the kids chicken tender meal. The burgers did not taste like amusement park burgers (a good thing). My kids are very picky eaters and they loved it. It was nice to be able to sit down and relax to eat while it didn’t take away a big chunk of time. The line to order moved quickly even though it was out the door. The associates also cleared the tables quickly. I watch a lot of Gordon Ramsey shows and it seems they took his advise of keeping the menu simple to showcase what you really do well. This menu would be hard to mess up so I think they have a winner on their hands. 1 Quote Link to comment Share on other sites More sharing options...
HandsUp Posted May 20, 2019 Share Posted May 20, 2019 Does this mean that it will take less than 45 minutes to get a sandwich from Subway? Woo Hoo! Quote Link to comment Share on other sites More sharing options...
befat Posted May 20, 2019 Share Posted May 20, 2019 16 minutes ago, HandsUp said: Does this mean that it will take less than 45 minutes to get a sandwich from Subway? Woo Hoo! That better be a good sandwich! I’ve had some less than stellar food experiences at KI but nothing like that. You could drive to the Subway on Kings Mills and be back in 30 minutes tops. Something tells me they don’t take the meal plan though. Quote Link to comment Share on other sites More sharing options...
lifetimecoaster Posted May 20, 2019 Share Posted May 20, 2019 I tried the new Brewhouse on Saturday and was happy with my experience. There was a couple at the bar when we sat down that huffed about how we were going to be spending at least an hour there, which to me didn't seem like an outlandish amount of time for a sit down dining experience. We were all in about 1 hour, ate, drank 2 beers each, and were out. The clucks and barrels were good. Chicken was fried well, and the tots were hot and crisp. There were 2 cash registers open when we came in, so it appears that staffing is getting better. No complaints from me, just figured I'd drop a good experience in here to help you see that you're moving forward. 3 Quote Link to comment Share on other sites More sharing options...
HandsUp Posted May 20, 2019 Share Posted May 20, 2019 7 minutes ago, befat said: That better be a good sandwich! I’ve had some less than stellar food experiences at KI but nothing like that. You could drive to the Subway on Kings Mills and be back in 30 minutes tops. Something tells me they don’t take the meal plan though. It was really a sitch that could have been remedied with decent training. The crew was working-quick-they just had no good process in place. I'd mentioned it before, but they were making the sandwiches, wrapping and bagging them--then throwing them in a pile for the cashier to open back up-find the right sandwich, and then ring the guest up! Horribly inefficient but totally correctable. Quote Link to comment Share on other sites More sharing options...
befat Posted May 20, 2019 Share Posted May 20, 2019 6 minutes ago, HandsUp said: It was really a sitch that could have been remedied with decent training. The crew was working-quick-they just had no good process in place. I'd mentioned it before, but they were making the sandwiches, wrapping and bagging them--then throwing them in a pile for the cashier to open back up-find the right sandwich, and then ring the guest up! Horribly inefficient but totally correctable. Wow, just wow. Classic example of the left hand not knowing what the right is doing. Was this the Coney Mall or Soak City location? I’ve never eaten at the Coney one but the Soak City line moves pretty quick as long as both lines are open. Quote Link to comment Share on other sites More sharing options...
HandsUp Posted May 20, 2019 Share Posted May 20, 2019 36 minutes ago, befat said: Was this the Coney Mall or Soak City location? It was Coney a few weeks back. My wife & I split up since we each have meal plans on our passes. She and my son got BBQ, she ate--then came to check on my daughter and I at Subway, took my spot in line (at this point my sandwich had been sitting in the pile for a few minutes)...I went back to BBQ, ate some BBQ-then she finally made it back. Essentially, in the time they'd been served BBQ and 2 adults had eaten, we finally got out 6 inch sub! Quote Link to comment Share on other sites More sharing options...
LondonFreak Posted May 23, 2019 Share Posted May 23, 2019 On 5/16/2019 at 8:31 AM, Winterfestguy said: As has been the case in previous years, many food stands and drink stations are not fully operational until after Memorial Day. Maybe a staffing issue, but on a warm day having limited food/drink options when the park is busy on a regularly scheduled operational day leaves many guests frustrated. Be sure to stop at customer service on the way out and leave your feedback on lack of dining/drink options. When I worked at Kings Island, they would close food stands based off of attendance in the park. They would close stands and send people home on low attendance days. It is not necessarily based off of staffing 100%. Quote Link to comment Share on other sites More sharing options...
LondonFreak Posted May 23, 2019 Share Posted May 23, 2019 Brewhouse croutons are amazing for the record! My boyfriend and I have meal plans and just finished another yummy meal at Brewhouse! And it wasn’t super crowded at the park today so we got our food in no time! Quote Link to comment Share on other sites More sharing options...
Joshua Posted May 23, 2019 Share Posted May 23, 2019 Edit: Umm this is awkward, I posted that in the wrong thread. So, how about those taters? 1 Quote Link to comment Share on other sites More sharing options...
DonnaFan Posted May 25, 2019 Share Posted May 25, 2019 The Brewhouse line was out the door and twenty people outside today so we didn't even try there. We foolishly did Chick Fil A and took ages and ages. One problem I had both yesterday and today in food lines was teens cutting in. It happened at Chic Fil A and was egregious at Auntie Anne's, where it took me 20 minutes standing in the sun to buy a pretzel. In both instances I'd gotten in line behind a couple teenagers and then a few minutes later a group would descend upon them, joining up and laughing and being jovial. Then they'd stand around and not leave, so I realized they were cutting but I didn't have the nerve to say anything. Of course I was ordering one pretzel and the group of kids each ordered and paid individually and wanted mango smoothies and stuff that took extra time to make. I have a sunburn on my scalp from the hell of that stupid line. Quote Link to comment Share on other sites More sharing options...
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