Don does a good job of using these webresources. Most businesses understand that this is key to bringing in more business.
Fine example of this is Holiday World and Indiana Beach. HW isvery involved with their blog, FB, Twitter, and they use it all the time.Indiana Beach has a blog called View From the Crow's Nest, but only has had 3updates in the last 6 months. They do not have a twitter, and no official FBpage. It is easy to get excited about going to HW, not so much for IB, and I amvery partial to IB due to going a lot as kid.