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Webcam Outage Discussion


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4 hours ago, fyrfyter said:

 


On the same note, whatever software runs the cameras for webcams, likely does the same for security cameras. Think about that for a second...no security cameras at all... That would cost way more than fixing or replacing the camera server.

Sounds like a park problem and not mine. I highly doubt they are without security cams.

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KI has been working on network software/hardware updates that affected the live stream to the internet. Luckily they were able to keep a local feed at the park to make the time laps video. The timing

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8 hours ago, fyrfyter said:

 


On the same note, whatever software runs the cameras for webcams, likely does the same for security cameras. Think about that for a second...no security cameras at all... That would cost way more than fixing or replacing the camera server.

 

You are almost certainly 100% wrong on this...sorry.

The webcams are most likely just fed to the Internet straight-up, more or less. The security camera system is much more involved with VLAN's and such...plus more.  It's completely possible the same switches that power the webcams power some of the security cams...and if the switches are down both COULD theoretically be down. But I can promise you they are not all a part of the same software setup. Honestly with the park closed I'd believe just about anything. Many switches might be down. Security camera's might be down, so what---the park is closed, and they still have other security measures in place. I would also believe it if you told me they upgraded their network, and just haven't gotten around to setting up the webcams yet.

I more or less know what has to be done, but I don't work there, don't know how beefy their IT staff is, and don't know where they are on their priority list. But I'm guessing the webcams are bottom-of-the-barrel as concerns day-to-day operations.

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18 hours ago, LovinMeSomeBanshee said:

It has now been three weeks for what is apparently “software upgrades”.  The Kings Island IT staff looks incredibly inept right now.

They need physical access to the cameras. It’s not as simple as upgrading an app on your phone. 

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You are almost certainly 100% wrong on this...sorry.
The webcams are most likely just fed to the Internet straight-up, more or less. The security camera system is much more involved with VLAN's and such...plus more.  It's completely possible the same switches that power the webcams power some of the security cams...and if the switches are down both COULD theoretically be down. But I can promise you they are not all a part of the same software setup. Honestly with the park closed I'd believe just about anything. Many switches might be down. Security camera's might be down, so what---the park is closed, and they still have other security measures in place. I would also believe it if you told me they upgraded their network, and just haven't gotten around to setting up the webcams yet.
I more or less know what has to be done, but I don't work there, don't know how beefy their IT staff is, and don't know where they are on their priority list. But I'm guessing the webcams are bottom-of-the-barrel as concerns day-to-day operations.


I doubt I’m 100% wrong. If you use security cameras and servers, there is no more or less. It works or it doesn’t. Nobody that I’ve talked to uses VLANs for security. It’s always separate hardware, not a virtual separation an actual physical one. You don’t have to use a VLAN, a subnet is fine.
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43 minutes ago, kissfan4 said:

Cam is back on

 

20 hours ago, BoddaH1994 said:

Drove past the park last night. Tower was testing. You’ll be pleased to know that the star is now pixel mapped (color changing) along with the tower. Dominion had this last year, I believe. Additionally you could clearly see that one of the buildings on the train route was loaded with Christmas lights. Looks like it might be twelve days of chromes until Soak City Station (as we figured out before) and then some cool stuff afterwards.  Exciting!!

Testing of the tower lights for WF seems to have coincided with the cams coming back online.

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32 minutes ago, KIghostguy said:

They were testing the lights a week ago too. The cameras were not online a week ago.

You are correct.

I should have put completion of the tower light testing for WF seems to have coincided with the cams coming back online.

I hate it when I forget it's crazy important for posts to be spot on for everyone to understand.

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47 minutes ago, thisplaceisnuts said:

Looking forward to Chapter 2 of this saga where everyone loses their minds that they haven't panned the camera to the right to see the rest of the ride being built.

Lol those who will argue that have no clue these cams DON'T move ever haha. The only time they move is for a coaster being built and once they are in the spot they pick it will stay for 2-3 years haha.

** See Mystic Timbers Cam ( aka the most boring cam ever) haha.**

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1 hour ago, thisplaceisnuts said:

Looking forward to Chapter 2 of this saga where everyone loses their minds that they haven't panned the camera to the right to see the rest of the ride being built.

Yep. 

“Can’t they just nudge the camera to the right a little?”

Not gonna happen. That web cam will be where it is for years. 

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23 hours ago, Maverick44 said:

** See Mystic Timbers Cam ( aka the most boring cam ever) haha.**

To tell you the truth, I find webcams to be about as exciting as watching security footage or worse, Nascar. But I am glad they exist and I happy that people do get satisfaction from watching them obsessively, as I am then able to get my updates through the construction thread.

 

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To tell you the truth, I find webcams to be about as exciting as watching security footage or worse, Nascar. But I am glad they exist and I happy that people do get satisfaction from watching them obsessively, as I am then able to get my updates through the construction thread.
 


You’re just not watching the right kind of security footage or NASCAR...
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Here's the tweet on twitter:

 

 

The only thing I learned from that is they intentionally took the cameras offline.

 

Glad they were willing to confirm that, which also makes the “software update” statement a lie.

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It's probable that they have some sort of local PVR system for the cams that do not require them to be online. Think security.


It’s either an NVR or a server.

Here is where the problem lies- upgrading either, would completely knock the cameras offline and there wouldn’t be a time lapse available.

We have a camera server at work for security cameras. Just restarting the thing will cause about 5 minutes of security footage to go missing.

So the truth is here, but not as originally stated by said entity.
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Yep. 

“Can’t they just nudge the camera to the right a little?”
Not gonna happen. That web cam will be where it is for years. 


We don’t know that it isn’t a PTZ cam. That would make more sense at said vantage point. Not everything is done in a way that makes sense.
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10 hours ago, fyrfyter said:

We don’t know that it isn’t a PTZ cam. That would make more sense at said vantage point. Not everything is done in a way that makes sense.

You can see the camera from the 275’ observation deck. Unfortunately they’re not PTZs. Would be cool, though! 

 

10 hours ago, fyrfyter said:

It’s either an NVR or a server.

Here is where the problem lies- upgrading either, would completely knock the cameras offline and there wouldn’t be a time lapse available.

We have a camera server at work for security cameras. Just restarting the thing will cause about 5 minutes of security footage to go missing.

So the truth is here, but not as originally stated by said entity.

It’s possible that the footage was there and it was recorded but the issue was actually connecting it to the web site. 

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10 hours ago, Jayjax said:

 

Huh, that is really weird. I thought they were offline due to "technical upgrades". Sure seems like this is the same angle and same camera. Guess KI just didn't want the public to get a view before the put out a time lapse for those views.   This honestly just makes how they handled it even worse from a PR perspective.  Guess the upgrade was done in time for us to see, and they chose not to let us see so they could make this amazing time lapse that "obviously" makes up for the lack of hype. /s

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It’s possible that the footage was there and it was recorded but the issue was actually connecting it to the web site. 


Possible, but seems unlikely. I would have considered that if they had actually done an overhaul of the site and gave it a new look.

I also considered a fiber cut as well. Seeing as how that would have likely severed communications throughout the park, I think that would have been repaired extremely quickly. Fiber cuts aren’t like they used to be. They can usually repair them now same-day.
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It makes zero sense that the park would intentionally take down the cameras so they could make a time lapse for views. Also, how does them releasing a timelapse make it worse from a PR perspective? Because if I recall one of the main reasons people were upset is due to the fact there wouldn’t be a timelapse. 

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I think the reference that there is a time-lapse, makes it worse from a PR perspective. They said cameras were going down for a software upgrade. If that were true, there wouldn’t be any camera footage at all, especially not a time-lapse.

 

Now you have to play damage control, because of the lie.

 

Don’t lie to the media and the GP. It doesn’t end well.

 

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The software update could have been on something other then the cameras them selfs, maybe it was a website software upgrade for the camera page, who knows.


As long as you link the camera DDNS or IP back to the webpage, it works.

Had there been some kind of considerable website update or revamp, that would have been a sound justification. But that didn’t happen. Also, it would have been much easier to tell everyone that the website was going down for an update/overhaul. But instead they used “camera software upgrade” as a crutch.
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Just be HAPPY to much complaining on here. My goodness, park announces we are finally getting a GIGA, people complain about the height, i mean come on people. The webcams are down, who cares, just wait until they are brought back up. The park had a reason they were down. Maybe they had to "rewire" the tower but they had to put a different camera up there at the same angle?? Just leave the park alone about this. We are all in this for the love of coasters and we love Ki!! 

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