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Coastermania 2024 Tickets


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  • 1 month later...
  • 2 weeks later...
  • 3 weeks later...
4 hours ago, mikejenkins1 said:

Well now April 10 and I called CP and the customer service says they have heard nothing.

It is 2 months away and no notice about tickets yet?

Maybe they wanted to get past the eclipse event?

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  • 1 month later...

“Details for #Coastermania are now live. Tickets will go on sale early next week. As always, read the info so you're fully prepared before planning your visit or purchasing a ticket!“

However, seeing that the TT2 trains having to be modified and the required retesting, remains to be seen if TT2 will even be open for Coastermania.  Also, appears no t-shirt but a TT2 poster instead.

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  • 3 weeks later...

That dude was definitely a jerk and was out of line.

But to be clear, if Tony worked for any other company and talked down to his clients the way he did here, he’d be on the unemployment line the next day.

I’m embarrassed for both the enthusiast community and Cedar Fair.

Of course, knowing what other people within the ranks say about you: the guests, I’d say his behavior is as adorable as it is predictable. 

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I can understand why this guy is not pleased with receiving a single use FL ticket for a ride that’s not operating and given the fact that he has All season FL. However instead of waiting till after the Q & A to ask about maybe getting something else in lieu of it. Instead he goes and makes an ass out of himself.

CP should have issued gift cards instead of single use FL tickets, in my opinion.

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2 minutes ago, Tr0y said:

I can understand why this guy is not pleased with receiving a single use FL ticket for a ride that’s not operating and given the fact that he has All season FL. However instead of waiting till after the Q & A to ask about maybe getting something else in lieu of it. Instead he goes and makes an ass out of himself.

CP should have issued gift cards instead of single use FL tickets, in my opinion.

$5 Beagle Bucks:P

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19 hours ago, BoddaH1994 said:

But to be clear, if Tony worked for any other company and talked down to his clients the way he did here...

This seems overly dramatic, to say the least. What did Tony say that was out of line? 

18 hours ago, Tr0y said:

I can understand why this guy is not pleased...

I don't. CM tickets cost, what, $50? And for that guests got:

  • 1.5 hrs ERT on GK and MF
  • 2.5 hrs ERT on Magnum
  • 1 hr ERT on Blue Streak, Raptor, and Valravn
  • 2 hr tour of back-of-house ops
  • Dinner
  • 1 hr Q&A
  • 1 hr ERT on Gemini (and the kid coasters)
  • 1.5+ hrs ERT on Steel Vengeance and Maverick

So, even if we omit concurrent ERT, people still got ~5 hrs of ERT on various coasters around the park, a backstage tour, and dinner. Sure, it's a bummer that the cruise was cancelled, but the event was still objectively a tremendous value! 

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1 hour ago, DispatchMaster said:

I don't. CM tickets cost, what, $50? And for that guests got:

  • 1.5 hrs ERT on GK and MF
  • 2.5 hrs ERT on Magnum
  • 1 hr ERT on Blue Streak, Raptor, and Valravn
  • 2 hr tour of back-of-house ops
  • Dinner
  • 1 hr Q&A
  • 1 hr ERT on Gemini (and the kid coasters)
  • 1.5+ hrs ERT on Steel Vengeance and Maverick

So, even if we omit concurrent ERT, people still got ~5 hrs of ERT on various coasters around the park, a backstage tour, and dinner. Sure, it's a bummer that the cruise was cancelled, but the event was still objectively a tremendous value! 

$50 but that does not include park admission, or parking.

The park knew inclement weather would potentially affect the cruise prior to the date of the event and the best backup plan they could come up with was issue out single use FT tickets for a coaster that isn’t even operating? 

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As someone who has ASFL all parks, if I was issued a single-use Fast Lane ticket I would pay it forward and give it to someone else to hang onto. Even if said ride is not operational, I imagine they would hopefully honor it at a later date when it IS operational. 

It's this sort of display of poor behavior that could cancel this kind of event all together. Parks really don't have to put these events on or give any kind of special access to anything. If one is displeased with their experience, I feel the appropriate thing to do is to have a conversation. In this particular case a post Q&A conversation with park staff to express any discontentment in a more private manner vs. making a rude public display. 

Everyone has their feelings, but how they handle said feelings is important. A grown man having a tantrum at a special event is just silly. Hold it together until afterwards and then be adult enough to talk to someone about it. Just my thoughts. 

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21 minutes ago, DJSkyFoxx said:

As someone who has ASFL all parks, if I was issued a single-use Fast Lane ticket I would pay it forward and give it to someone else to hang onto. Even if said ride is not operational, I imagine they would hopefully honor it at a later date when it IS operational. 

It's this sort of display of poor behavior that could cancel this kind of event all together. Parks really don't have to put these events on or give any kind of special access to anything. If one is displeased with their experience, I feel the appropriate thing to do is to have a conversation. In this particular case a post Q&A conversation with park staff to express any discontentment in a more private manner vs. making a rude public display. 

The single use FL tickets are digital now, therefore non transferable.

They won’t cancel these events as long as there is money to be made. With the current prices for season passes and tickets they don’t seem too concerned with what comes wondering into the parks. As long as they can make a buck.

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1 hour ago, DispatchMaster said:

This seems overly dramatic, to say the least. What did Tony say that was out of line? 

I don't. CM tickets cost, what, $50? And for that guests got:

  • 1.5 hrs ERT on GK and MF
  • 2.5 hrs ERT on Magnum
  • 1 hr ERT on Blue Streak, Raptor, and Valravn
  • 2 hr tour of back-of-house ops
  • Dinner
  • 1 hr Q&A
  • 1 hr ERT on Gemini (and the kid coasters)
  • 1.5+ hrs ERT on Steel Vengeance and Maverick

So, even if we omit concurrent ERT, people still got ~5 hrs of ERT on various coasters around the park, a backstage tour, and dinner. Sure, it's a bummer that the cruise was cancelled, but the event was still objectively a tremendous value! 

The question was (paraphrased): I understand why we can’t do the boat tours, but couldn’t we do something else instead?

The answer: The waves were too high so no tours. End of story. 
 

This is in addition to the countless other times he’s been rude to guests who have honest questions. 
 

I’ve worked in many low level jobs for retailers, fast food, etc, through high school and college. I’ve seen managers let go for half of what that guy has done, especially since coming back to the company. It’s very damaging to the shield.

I’m not saying he would have been escorted off the premises after this spat, but what I am saying is that he would last about a month as a manager of a Sears. You can only make the company look bad so many times before the tolerance is lost. 
 

My theory is that there are two reasons why he survives acting like this:

1. As you have exposed to all of us, we know how some within the ranks feel about the guests

2. If he left, he’d take his X followers with him

 

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The man who yelled out was out of line for sure. He could have waited until the end and talked with someone privately about how the alternative FL pass was of no value to him personally. However, I fully understand his frustration.

That being said, call me old fashioned but my expectations for behavior from front facing employees especially in communications roles are much higher than that of a regular customer. Mr. Clark was in a tough situation, but he could have handled this so much better.

  • He started the interaction almost looking for an argument. "So you want me to answer a negative question...?
  • He demeaned the person who asked the question by making fun of their saying "pilot" rather than captain. He did this twice.
  • The crowd cheered in support of the question meaning that the questioner's sentiment was held by many people there.
  • Instead of taking a cue from the crowd's reaction and adjusting his approach, Mr. Clark questioned the crowd saying "what are you cheering for exactly?" 
  • His answer to the question was blunt and curt. It had the tone of "this is how it's going to be and that's that." There was no significant empathizing with the crowd.
  • Without his snarky attitude and condescending jokes, the person may not have lashed out.

If he would have kindly explained the circumstances of the cancellation with an apologetic tone, things could have been different. I would say at the very least this conduct would result in a reprimand at most every job if not a dismissal. Thankfully, I've never seen a lack of professionalism like that from a high-level KI employee.

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