Kings Island General Discussion 2025

[Orion-XL200]

Yup, it's not a new sign, just fixed. 

I miss being able to take a fireworks ride on WindSeeker. 

[Losantiville Mining Co.]

I don't enjoy nitpicking things that the park does, but things like this make me wonder what is going on behind the scenes. The phrase "I believe" really shouldn't be something they write in a comment like this (in my opinion). It almost reads as a hostile comment to me.

A better way to put it might be: "Go to [activation URL] and log in, then follow the steps defined on your Season Pass order voucher to activate your 2026 Gold Pass". 

An even better comment would have been: "Go to [activation URL] and log in using your Kings Island account information. Then, follow the steps defined on your Season Pass order voucher to activate your 2026 Gold Pass. If you would like any additional help, please email [Six Flags helpline email address] and an associate will assist you further".

I won't say it's necessarily a bad thing when someone comments in an informal manner using an official account, but this just feels bad. The first rewrite takes almost zero additional effort compared to what was published, and the second one goes a step further by including the helpline email.

[DJSkyFoxx]

11 hours ago, Losantiville Mining Co. said:

I don't enjoy nitpicking things that the park does, but things like this make me wonder what is going on behind the scenes. The phrase "I believe" really shouldn't be something they write in a comment like this (in my opinion). It almost reads as a hostile comment to me.

A better way to put it might be: "Go to [activation URL] and log in, then follow the steps defined on your Season Pass order voucher to activate your 2026 Gold Pass". 

An even better comment would have been: "Go to [activation URL] and log in using your Kings Island account information. Then, follow the steps defined on your Season Pass order voucher to activate your 2026 Gold Pass. If you would like any additional help, please email [Six Flags helpline email address] and an associate will assist you further".

I won't say it's necessarily a bad thing when someone comments in an informal manner using an official account, but this just feels bad. The first rewrite takes almost zero additional effort compared to what was published, and the second one goes a step further by including the helpline email.

It actually isn't professional though to use that sort of wording as it instills doubt in the reader that the resource responding isn't even entirely certain of the process. 

In my line of work, when I write up a report, I cannot use those kinds of words nor can I use wording like "I feel" or "I think". I have to stick to the facts and use only what has been heard, observed and experienced upon contact and whatever information is relayed to me when writing up a report. Using anything but the facts would not hold water or up in court if taken all the way there. Granted, my example is a lot more serious, the sentiment still stands that this isn't a good look or a good way to communicate protocol to a customer as this doesn't scream confidence in knowing your product and how it works.

I fear that this is going to be the way for the foreseeable future. There have just been so many changes and shifts in passes, processes and what not that there doesn't seem to be any unified understanding. I really hope this doesn't remain the norm. I want to see each park thrive within themselves and their staff to also thrive and be confident in their product. It can only mean success and satisfaction for all. 

[DonHelbig]

12 hours ago, Losantiville Mining Co. said:

I don't enjoy nitpicking things that the park does, but things like this make me wonder what is going on behind the scenes. The phrase "I believe" really shouldn't be something they write in a comment like this (in my opinion). It almost reads as a hostile comment to me.

A better way to put it might be: "Go to [activation URL] and log in, then follow the steps defined on your Season Pass order voucher to activate your 2026 Gold Pass". 

An even better comment would have been: "Go to [activation URL] and log in using your Kings Island account information. Then, follow the steps defined on your Season Pass order voucher to activate your 2026 Gold Pass. If you would like any additional help, please email [Six Flags helpline email address] and an associate will assist you further".

I won't say it's necessarily a bad thing when someone comments in an informal manner using an official account, but this just feels bad. The first rewrite takes almost zero additional effort compared to what was published, and the second one goes a step further by including the helpline email.

This is how it looks for brands when your social media person isn’t far removed from their last group project being for extra credit. 
 

 

[Gordon Bombay]

27 minutes ago, DonHelbig said:

This is how it looks for brands when your social media person isn’t far removed from their last group project being for extra credit. 

Grow up, Don. 

[brenthodge]

2 hours ago, Gordon Bombay said:

Grow up, Don. 

You know he’s telling the truth. 

[CedarPointer]

The sad thing is that Cedar Fair was always TERRIBLE about creating programs and benefits that all have different rules and restrictions (like the old gold pass perks that were like "get 10% off a Cinnabon between 4pm-4:30pm on odd numbered days of even numbered months), then not explaining it to the front line associates or telling them when anything changed. When I worked at the park, we often found out about changes because guests would ask us about them, and we'd look foolish because no one had told us that anything had changed. Six Flags has always been better in this regard. Things were clearly stated, and when they weren't, there never seemed to be an issue getting an answer. It's sad that now the whole company behaves like Cedar Fair, except with the added wrinkle of them not caring about your experience whatsoever once they have your money.

[Gordon Bombay]

18 minutes ago, brenthodge said:

You know he’s telling the truth. 

Rather, I know him. 

[Losantiville Mining Co.]

7 hours ago, DJSkyFoxx said:

It actually isn't professional though to use that sort of wording as it instills doubt in the reader that the resource responding isn't even entirely certain of the process. 

As someone who often has doubts, this was exactly what I thought when I first read that comment. The person asking the question would've had every right to say, "Oh, that didn't really answer any part of my question in a meaningful way".

5 hours ago, DonHelbig said:

This is how it looks for brands when your social media person isn’t far removed from their last group project being for extra credit. 

It feels bad to see that they don't have anyone more experienced (nearby) working above to guide these younger social media folks.